MARIAM SIIBA

***** ******* **** ****, ********, VA 22026 Phone: 571-***-****

Email: adoo6v@r.postjobfree.com.

SERVICE ASSOCIATE/TELLER

SUMMARY OF QUALIFICATIONS

Great customer service skills

Good knowledge of the banking business

Ability to complete tasks independently and in a timely manner

Detail oriented and customer focused

Great team player and interpersonal skills

Good eye for detail, energetic, and able to quickly prioritize

Effectively able to work independently as well as in a team-setting

Excellent communication skills and good knowledge of banking products

EDUCATION

St. Louis Secondary School December 2011 – December 2015

Dunbar Armored – Springfield, VA April 2017 – August 2018 Teller

Communicate with bank personnel to resolve discrepancies in received money

Prepare and ship cash request to over five (5) banks around Washington, DC metro Verify that cash shipment from various banks are accurate up to the last cent

Sort cash into various denominations to allow quicker response to the banks

Balance activities at the end of each business day

Assist management with internal audits

Professional Experience

Assemblies of God Credit Union – Kumasi, Ghana February 2016 – April 2017 Teller/Cashier

Process transaction with high level of effectives and efficiency

Identify customer needs and recommend talking with the right Specialist

Process customer/account maintenance accurately

Ensure till/drawer is in accordance with policy of the company

Ensure security and report unusual observations to the management

Provide excellent customer service and assist team members as needed

Audit and balance by drawer at the end of each business day

Assist in maintaining existing customers and work to invite new customers

Participate in meetings/conference calls to improve number of accounts

Inventory supplies to replenish as necessary

Maintain paperwork in accordance with company policy and get ready for external

audit

Balance register at the end of each business day