CUSTOMER SERVICE

EDEN MAE S. DEFUNTORUM

Pusok, Lapu-Lapu City

Contact No. : 099********

Email: ******************@*****.***

Objective: Seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction and to provide world class service interaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.

Skills:

Computer proficiency

Written and verbal communication skills

Quick to learn and develop new skills and knowledge

Customer service expertise

PERSONAL DATA:

Age : 24 years old

Gender : :Female

Birthday : July 5, 1997

Status : Single

Weight : 53kg

Height : 5’3

Religion : Roman Catholic

Citizenship : Filipino

Language : English, Bisaya and Tagalog

EDUCATIONAL ATTAINMENT:

Tertiary: BS- Information Management

Philippine State College of Aeronautics

Mactan Air Base

2017-2018

Secondary: Bartolome and Manuela Panares Memorial National Highschool

Poblacion Barili, Cebu

(2013-2014)

Primary: Kandugay Elementary School Candugay, Barili, Cebu

(2009-2010)

AWARDS & CERTIFICATES:

Outstanding Supreme Student Council Secretary 2016-2018

Outstanding Supreme Student President and Federation Secretary 2017-2018

PROFESSIONAL EXPERIENCE

Passenger Service Agent

MacroAsia

Philippine Airlines

Mactan Cebu International Airport, Lapu-Lapu City

CHARACTER REFERENCES

Engr. Roxel L. Basunillo

Student Affair Coordinator A.Y 2018

Philippine State College of Aeronautics

Mactan Benito Ebuen Air Base, Lapu-Lapu City, Cebu

Mobile no.: +639**-***-****

Ms. Josephine Nacario

Station Manager - Cebu

Macroasia Airport Services Corporation

Mactan Cebu International Airport

Mobile no.: +639**-***-****

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