Jeffrey Miner

Grand Rapids, MI *****

adoo5j@r.postjobfree.com

616-***-****

Dedicated professional with demonstrated strengths in sales, customer service, time management, and trend tracking. Good at troubleshooting and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Work Experience

General Manager

Zellar's Bottle Shop - Grand Rapids, MI

April 2015 to Present

Increased revenue by 23% with improved marketing and promotional strategies diversified across multiple channels.

Implemented optimal employee coverage for business needs with well-prepared team schedules. Increased customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.

Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities.

Initiated policies to protect assets by setting effective access policies and monitoring security risks. Paint Crew Supervisor

Final Touch Painting LLC - Grand Rapids, MI

September 2008 to April 2015

Forecasted material and worker requirements to complete jobs. Budgeted projects accurately by considering expected material needs and workers required for each task.

Strengthened procedures by determining construction requirements based on blueprints and specifications.

Coordinated work activities with other construction project activities. Delivery Manager

Master Air Freight - Belleville, MI

December 1999 to August 2008

Implemented processes for delivery vehicles and equipment with regular inspections and proactive maintenance schedules.

Exceeded delivery targets consistently with expertise in scheduling and delivery problem-solving. Integrated logistics with business systems and processes, including customer sales, order management, and accounting.

Maintained reliability and quality of services through consistent enforcement of company policies. Education

College Degree in Business

Grand Rapids Community College - Grand Rapids, MI

February 1995 to May 1997

Skills

• Attention to detail

• Communication

• Organizational Skills

• Problem-solving

• Leadership

• Customer service

• Inventory Control

• Order Management System

• Freight Experience