Service Representative Data Entry

Professional Summary

Skills

Work History

Jіљљ JђѓѓђџѠќћ

**** ******** *** *** **** ca 95148• 408-***-**** • **********@*****.*** Hardworking Customer service representative, bringing years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Patient care

Data entry

Chronic disease management

Infection control and aseptic procedures

Medical records management

Flexible schedule and availability

Verbal and written communication skills

Caregiver, 11/2018 to 04/2019

Belmont Village – San Jose, CA

Maintained frequent supervision of residents unable to call for assistance. Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients. Changed dressings, bandages and binders to maintain proper healing and sanitary measures. in home caregiver, 04/2017 to 06/2018

One Plus One Senior Care – San Jose, CA

Completed entries in log books, journals and care plans to document accurately report patient progress.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Assisted with general household activities, such as cooking, meal preparation and grocery shopping.

Cashier/Customer Service Representative, 01/2015 to 12/2016 Cvs Pharmacy Inc. – San Jose, CA

Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large Education

bills and keeping adequate change.

Helped customers locate desired merchandise and promoted other options by using strong interpersonal and up selling abilities.

Maintained clean and neat equipment, restrooms and other store areas with proactive attention to requirements.

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Business Management

Western Dakota Technical Institute - Rapid City, SD Careers With Children

De Anza College - Cupertino, CA

High School Diploma: 1995

Cupertino High School - Cupertino, CA

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