P.M Quality Assurance

XIMENA PICO

*** ******** **, **********, ** *****, 201-***-****, ********.**@*****.***

Professional Summary

Dedicated industry professional for over 12 years with strong background in customer service and going above-and-beyond to support all of my customers needs.

Great at troubleshooting problems in an analytical manner and creating successful solutions.

Excellent verbal and written communication creating positive relationships with team and customers.

Willing to take on any task to support and help the business succeed.

Education

A.S. in Business Administration

Bergen Community College, Paramus, Nj

May 2016

Skills

Multitasking and prioritizing duties

Knowledgeable in Microsoft platform (Word/Excel/Outlook)

Type 40 W.P.M.Bilingual (English/Spanish)

Experience

Purchasing Expeditor

Vicor Industries Tenafly, NJ

April 2014 - April 2020

Performed Quality Assurance inspection on components visually and with measuring tools to ensure specification compliance.

Handled acceptance/rejection of Return Material Authorization requests based on manufacturing industry standard.

Coordinated with team on corrective action for shortages and product rework requirements.

Worked with suppliers and carriers to eliminate delivery delays.

Helped team with heavy workload and assisted with other duties during slow periods to accomplish objectives.

Filled out customers E.R.P. reports weekly.

Created import/exports paperwork: Bill of Lading, packing lists, invoices, shipping labels, Country of Origin. declaration for L.,T.A, air and ocean shipments.

Maintained inbound/outbound shipment status by tracking loads while in transit to warehouse and customer hub.

Entered high-volume data and reconciled work with documentation to ensure accurac

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