CURRICULLAM VITAE
Kalpana Masih
G-*, C-**, Yadu Apartment, Shalimar Garden
Ext-II, Ghaziabad-201005
Mobile No.-880*******, 986-***-****
E-mail: - ************@*****.***
To work with an organization, by doing any given work in the best possible manner using my capabilities with honesty, integrity, efficiency, loyalty and hard work.
Work Experience
Worked with Discipleship center in a child development project assisted by Compassion International at kalyan puri Delhi.
Worked as a S.R.A (Social Relation Associate) From November 2004 to Feb 2012
From March 2012 to 2017 Feb as a Assistant coordinator cum Accountant.
Worked in EBIX cash world money from May 2019 to April 2020, as a CCE (customer care executive) in foreign exchange department, Domestic and international calling.
Worked in JBL Service center at Nehru palace as a customer care executive from Sept 2021 to November 2021
Currently working in tech Mahendra voice process
Roles &Responsibilities as assistant co-ordinator in NGO
Activity Planning
Reporting
Building relation between organization and funding agency
Updating all upcoming program
Updating daily activities
Maintaining Accounts work
Roles &Responsibilities as a customer care executive
Explain the customer based on products offers /benefits
Resolve customer problems effectively.
Promoting the products.
Customer follow-up.
Educational
Higher Secondary from CBSE Boards.
Senior Secondary from CBSE Boards.
B.Com from (C. C. S University Meerut)
PGDM. (Post graduation Diploma in management) from BLS Institute of Management, Mohan Nagar, Ghaziabad.
Computer Skills
M.S. Office, excel
Personal Statistics :
Date of Birth : 06-02-1982
Marital Status : Married
Language Known : Hindi & English
This is to state that the above mentioned details are true to my knowledge.
Date:
Place: (Kalpana Masih)SS