Danbury Data Entry
Resume:
Courtney Tate
Sandy Hook, Ct ***82
**************@*****.***
EXPERIENCE
Self employed, Sandyhook, Ct.— Private Home Healthcare Aide
August 2019- PRESENT
Provided private in home aide to client with Parkinsons Disease, cognitively impairment (etc. Dementia)
Established rapport with client as to assure trust, valued personal care Prepare foods according to diet plans, light housekeeping, laundry, grocery shopping, run errands.
Ensure client adhere to care plans, diet and exercise regimen Transport client to and from medical appointments
Assistant client with daily personal care tasks such as, bathing, dressing and grooming
Administered to client daily medications
Assisted client with financial obligations
Blue ColonyDiner, Newtown, Ct.— Waitress
April 2013 - Sept 2019
Instructed guests on menu specials, took food and beverage orders and answered any questions that may have arisen
Paid close attention to dietary and allergic reactions and maintained clean and hygienic throughout all shifts
Used problem solving skills to provide the best customer service experience
Cash handling cash exchange
Cartus Relocation (Cendant Mobility) Danbury, Ct.— Referral Collections Analyst
March 2001-September 2003
Built relationships with clients to develop trust and find solutions to help meet financial obligations
Conduct follow up calls with clients to collect past due referral fee payments
Oversaw all aspects of collecting payments due
SKILLS
Customer Service Training
(Magic Training)
Attention to Detail (listening)
Microsoft Word, Works,
Excel, Outlook, Access
Quickbooks
RUMBA
Organization
Reliable/Loyal
Able to Multi Task Efficiently
Cash handling
Mortgage processing
AP/AR
Data Research
Data Entry
Problem Solver
Manage individual accounts at 30, 90 and over 90 days level using database systems
Audited and reviewed delinquent accounts to determine course of action.
(Examples: Some payments may have been made and not posted, transposition of numbers when entered into system) Developed and implemented new process and procedures for Referral Collections team members (training manuals)
Create reports necessary to reconcile and to report to management the status of accounts
EDUCATION
American Institute of Banking, Danbury, Ct.— Principles of Banking, Laws and Banking
November 2000 - January 2001
Newtown High School, Sandyhook, Ct— Diploma
Sept 1995- June 1999
Contact this candidate