Insurance Agent Customer Service

VICTORIA DIAZ

**** ** **** **** · 786-***-****

Vcepeda5@.yahoo.com

For 25 years, I have been an asset to the insurance industry. As a noteworthy leader in my office, I have been credited with awards for my upstanding customer service. Furthermore, my consistent recognition for surpassing sales goals, both quarterly and yearly, has expanded my expertise and fed my drive for success.

ALLSTATE INSURANCE COMPANY

JANUARY 1999 – JUNE 2020

INSURANCE AGENT,

• Provide pristine customer service to all customers that walk into the office as well as call over the phone to discuss coverage options and quotes.

• Assess and correlate customer needs to an optimal insurance coverage for their boat, car, trailer, home, etc.

• Review any upgrades available as well as updating policies for renewing customers.

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LICENSES

FEBRUARY 1996

440 LICENSE, STATE OF FLORIDA

FEBRUARY 2004

NOTARY, STATE OF FLORIDA

SKILLS

• Microsoft Office proficient

• Detail oriented

• Time management

• Customer Service

• Ease of communication

• Problem solving

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