Collection Agent Office Assistant
Resume:
AMUSAN, TITILOPE
Contact Address: No ** odalume street ladipo oshodi,Lagos State
Email: ***************@*****.*** Telephone: +234(0)813-***-****, +234(0)816-***-****
PROFESSIONAL PROFILE
A highly motivated graduate of Mass Communication who is determined to implement earned skills and knowledge for rapid self-growth and provision of tangible value. An organized, cautious individual with a pleasant personality that believes in team work and focus. I am willing to learn and achieve set goals in a fast paced environment. I have excellent telephone etiquette, computer literate with amazing oral and written communication skills.
CAREER OBJECTIVE
To contribute the best of my ability and quota, so as to improve organizational objectives and achieve managerial goals and target.
PERSONAL DETAILS
Sex: Female
Nationality:Nigerian
Marital Status: Single
State of Origin: Osun
L.G.A: Ife East
Religion: Muslim
Date of Birth:21/06/1993
Hobbies/Interests: Studying, Traveling, Brainstorming, Speaking and Social Interaction.
Hobbies/Interests: Studying, Traveling, Brainstorming, Speaking and Social Interaction.
KEY COMPETENCIES
Proficient in Microsoft Office Suites
Interpersonal and Communication skills
Strategic planning
Sound oral and written communication
Human Resource Management
Self Confidence
Customer Service
Problem solving
Emotional Intelligence
Innovative and competent
EDUCATION
2019 Osun State Polytechnic, Iree, Osun State.
-H.N.D in Mass Communication
Grade:lower Credit
2010 Comprehensive Secondary School, Rumuodomaya, Rivers State
- Secondary School Certificate Examination
Other Qualifications Obtained:
National Youth Service Corps Discharge Certificate 2021
Alpha Consulting Services, Lagos State 2021
-Professional Certificate in Human Resource Management
-Professional Certificate in Customer Relationship Management
PROFESSIONAL EXPERIENCE
Grolatech credit service,vitoria Island,lagos state 2021
-Customer service Representative and collection Agent
-Responsibilities:
Reviewing the company debtor list
Contacting customers and informing them of their overdue bills
Persuade reluctant customers to make payment promptly
Guide and direct customers through the payment process
Give proper and accurate report of work
Keeping relationship of customers towards the company
Keenest collection service limited, Lagos state 2020
- Collection officer
Responsibilities:
Reviewing the company debtor list
Contacting customers and informing them of their overdue bills
Persuade reluctant customers to make payment promptly
Guide and direct customers through the payment process
Give proper and accurate report of work
Keeping relationship of customers towards the company
Ministry of Information and Strategy, Abeokuta, Ogun State 2020-2021
Post Held: Office Assistant (Precised Unit- Public enlightenment)
Major Accomplishments
Gathered relevant experiences which has improved my skills.
Performed all activities as duly assigned to me with all diligence
Learnt more about timeliness and productivity.
Worked effectively with people from different cultural and religious backgrounds.
Gave adequate report of activities to the superior officer-in-charge.
Baykems Global Limited, Portharcourt, Rivers State 2016
Post Held: Manager/ Sales Representative
Major Accomplishments
Identified and assessed customer’s needs to achieve satisfaction.
Processed orders, application and requests.
Kept records of customer interactions, transactions, comments and complaints.
Prepared daily sales reports and provide good customer service.
Ensured proper report of the daily transactions to the boss daily.
Olorunda Local Government, Osogbo, Osun State 2015
Student Industrial Work Experience Scheme (Information Unit)
Major Accomplishments
Adequate typing of documents and keeping of records for the unit.
Completion of all various tasks assigned to me within a short period of time.
Gave adequate report of activities to the superior officer-in-charge.
REFERENCE
Mr Akin Akinyemi Mrs Boladale Shakirat
Deputy Director, Ministry of No. 3, Akiode,
Information and Strategy, Oshodi, Lagos State.
Abeokuta, Ogun State.+234(0)803-***-**** +234(0)806*******
Contact this candidate