Application Project Java Developer

Experience Summary

Work Experiences

Title

Company Name

Scope

Start Date

End Date

Senior Application Developer

IST

(Integration Services & Technologies)

●Design & implement voice applications for Call Center solutions.

●Design & implement reports according to various KPIs

●Development of CRs, Integration and new features related to IVR system - [Java, web services, sockets, http, VXML]

●Administer version control system.

●Supporting testing phases SIT, UAT

●Supporting the system after

production.

April-2015

Till now

Senior Java Developer

Vodafone Egypt

●Developing applications using Java,

C++,

Oct-2012

April-2015

Java Developer

Asset

●Developing applications using Java, C++, Php, Python

Oct-2009

Oct-2012

Roles and Responsibilities

Number

Responsibilities

1

Design using standard UML

2

Implement & design Call flow

3

Implement & design integration

4

Keep the project manager and product committee informed of task accomplishment, issues and

status

5

Monitor and support system components in order to deliver excellent customer experience.

Technical Skills

Number

Technology

1

Java (J2SE, J2EE), JDBC/ODBC, JSP, JSF, EJP3, Primefaces

2

C#, C++, ASP.NET

3

HTML, HTML5, CSS

4

Cisco Unified CVP VXML

5

BIRT reporting tool, CUIC

6

Apache Tomcat, JBoss, IBM Web sphere, Glassfish

7

MS-SQL, MySQL, Oracle, Teradata, DB2

8

CVS, SVN

9

Eclipse, Call studio, NetBeans

10

RESTfull and SOAP web services, JAXB, XML, JSON, XSD, WSDL, VXML

11

Windows Server, Linux (RHEL V6)

12

Junit, ANT

Sample Projects

Project Name

Project Scope

Used Technologies

Location

Unified Contact Center Enterprise Revamp

Converting ISD Callflows into Cisco CVP Callflows, Developing contact center main lines applications and callflows integrating with Back-end, Webservices and Cisco APIs.

CVP IVR Self-Service Scripting / Integration, CUIC Reporting, Finesse Development

Rajhi Bank (KSA)

Dental Clinic Web System

Design and Develop Full-stack Web application (Frontend/Backend) for a dental clinic.

J2EE, Primefaces, PayPal REST APIs, AWS (Amazon Web Services)

Freelancing (United States)

Life Style (Vodafone Open)

Automatic gifts for postpaid Vodafone customers each month

SMPP,HTTP, XML, PLSQL,

JSP and Servlet

Vodafone (Egypt)

Mega Promo

Automatic gifts for Business Vodafone customers each month

Ramadan promo (share fel kheer)

Let prepaid customers share usage they made as a gift for others

World Cup

Daily gift for customers on first usage

CMS in billing system Vodafone

Middleware and dynamic system between Tibco (RV protocol ) and other systems to execute commands on billing system

J2SE, XML, JSP and Servlet

Asset (Egypt)

OTA Web Application

Web Application project used by many Vodafone offers

XML, JSF 2, Richfaces

IVR Etisalat Line

Design and Develop main Etisalat IVR contact center Line.

VXML, JSP

Etisalat (Egypt)

Etisalat Reporting Tool

Develop reporting tool contain charts, excel sheets describing relations between IVR and direct calls

Ajax, JSF and Servlet

Education

University

Graduation Year

College

Helwan University

2009

Computer Science

Certificates / Courses

Oracle Certified Professional, Java SE 6 Programmer

Java EE 5 Web Component Developer Certified Expert

Java EE 6 Web Services Developer Certified Expert

ITIL Foundation

Language Skills

Language

Spoken

Witten

Arabic

Native

Native

English

Fluent

Fluent

Kareem Mostafa Abdelfattah

Senior Application Developer

City: Cairo

Country: Egypt

Resident Country: Riyadh, Saudi Arabia

Phone: +201*********, +966*********

E-mail: **************@*****.***

●Design, Development, implementation and support of contact centers solutions, reports and integrated systems to maintain and monitor contact center systems.

●Design and Developing 3rd parties applications that can provide professional and advanced features, APIs, SDKs Integrations and web applications.

●Interface with business clients and gather business requirements and objectives then design solutions to translate client’s requirements into technical applications and solutions.

●Cisco CVP VXML Call Studio, Cisco Finesse, Cisco CUIC, Cisco OAMP.

●Cisco Standalone Outbound Application for campaigns and outbound by Cisco CVPs.

●Integrations and Design: Made integration with various backend such as CRM, Mainframe, and ESB.

●Experience in providing administrative support professional sales support services.

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