PETE TRAINOR A T L A N T A, G E O R G I A * * * - 287- 2964 C P E T E T R A I N O R @ G M A I L . C O M Seasoned Software Testing Expert and Test Engineer with over 20 years of experience in full systems development lifecycle, including requirements analysis, designing and executing test cases for multiple types and levels of test. Currently looking to transfer extensive experience and diverse skills and competencies into a challenging new Lead Testing role, planning and designing testing for software products within dynamic business operations. Collaborative team player with track record of delivering multiple, concurrent projects in fast-paced environments. Proven leader who leverages strong communication, interpersonal, active listening, and collaboration skills to engage and consult with a wide range of front-line staff, technical personnel, and corporate leadership. CORE COMPETENCIES

• Process Management

• Written Communication

• Scheduling

• Remote Management

• Research Proficiency

• Employee Training

• Problem Solving

• Diagnostics

• Evaluations

• Quality Assessments

• Automation Scripting

• Script Development

• Cross-Platform Testing

• Test Design & Planning

• Test Coordination & Procedures

• Regression Testing

• Debugging

• Web Application Development

• Software Development

• Background in Agile Environments

• Mobile, Server & Mainframe

Platforms

TECHNICAL SKILLS & KNOWLEDGE

Rational Tool Suite MS Excel MS Word MS Outlook MS Access MS Visio MS Project MS PowerPoint TRAC Gherkin Test Case Format Acceptance Test Driven Development PERFORMANCE PROFILE

• Analyze technical and business requirements to develop a systems solution that aligns with enterprise best practices including user experience and accessibility.

• Leverage strong knowledge of distributed computing techniques to design, develop and test scalable applications that operate on large volume datasets.

• Write and optimize test cases to maximize success of manual software testing with consistent, thorough approaches.

• Effectively interact with multiple departments regarding software defects and technical issues to isolate issues and work closely to develop innovative solutions.

• Assess software bugs and compiled findings along with resolution techniques in documentation and resources for dissemination across multiple areas of operation.

• Identify and track defects in order to support developers and technical personnel to resolve problems.

• Evaluate function, performance and design compliance of products against design standards and corporate needs.

• Check software beyond testing scripts for interconnected problems not covered by established specifications.

• Debug code and located root causes of problems by reviewing configuration files and logs.

• Collaborate with developers and product owners to stay current on product features and intended functionality.

• Provide system software support for web applications, components and testing software.

• Utilize agile software development practices, secure coding practices, code reviews, and software architecture. PROFESSIONAL EXPERIENCE

Team Lead Test Analyst, Mobile Systems 2015 – 2018 State Farm Insurance, Atlanta, GA

• Test Lead for Mobile Apps for State Farm Agents, Employees and Customers.

• Oversaw a team responsible for full testing of apps on all mobile platforms and current operating system versions, supporting 18,000 agents, their staff and company support staff to serve insurance and banking customers.

• Coordinated testing and support for customer facing app used by millions of State Farm customers worldwide.

• Tested and launched life claims app that enabled agents to meet with beneficiaries in their home and automate manual information gathering processes, cutting settlement timelines by over 80%.

• Helped assess performance, identified top talent, and trained new team members to help rebuild depleted workforce and build dynamic teams within testing and service operations. Team Lead Systems / Technical Analyst, Mobile Systems 2011 – 2015 State Farm Insurance, Bloomington, IL

• Test Lead for Mobile Apps for State Farm Agents and Employees.

• Oversaw a team responsible for full testing of apps on all mobile platforms and current operating system versions, supporting 18,000 agents, their staff and company support staff to serve insurance and banking customers.

• Lead the formation and development of this team and developed comprehensive and unique test environment utilizing mobile devices on unsecured Wi-Fi networks and accessed server information protected by the company firewalls.

• Routinely helped to troubleshoot testing issues and directed assigned team member how to resolve and optimize testing processes.

• Consistently called upon to quickly assess unfamiliar work efforts, evaluate processes and administer training, mentorship, and support to ensure testing schedules were maintained. Team Lead Test Analyst – Business, Software Engineering Process Support 2004 – 2011 State Farm Insurance, Bloomington, IL

• Test Process Owner for State Farm Insurance Systems Department

• Led the testing process creation, maintenance and administration for a large-scale Systems Department supporting a team of internal test analysts and other external personnel / vendors.

• Adapted and implemented Price Waterhouse - Coopers software development methodology to State Farm's Systems organization providing consistency, reliability, and flexibility.

• Overhauled administrative processes to support specialized work efforts to meet targeted requirements while reducing or eliminating redundant work and documentation.

• Spearheaded the adoption and integration of Agile development methodology within State Farm systems department testing processes.

EDUCATION

Bachelor of Science in Business

Eastern Illinois University, Charleston, IL

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