Relations Manager Employee

SKILLS

EXPERIENCE

VICKIE MCDANIEL

*** ********, ***********, ** ***** H: 214-***-**** ************@*****.*** Training and development

Invoicing and billing

Detail oriented

Accounts payable and

receivable

Professional demeanor

Interpersonal communications

Service-minded

Customer service orientation

Self-directed

Reception

07/2009 to 01/2019 Office Manager

South Gate Sand and Gravel Hutchins, TX

Coordinated office activities and operations to secure efficiency and compliance with company policies.

Performed billing, collection and reporting functions for an office generating over $[500,000. annually.

Completed billing, collections and reporting duties on a daily basis. Drafted internal documents and memoranda.

Oversaw daily functions.

Ensured that all operations met federal and state laws. Managed office inventory and placed new supply orders. Managed office inventory by maintaining documentation of stock. Updated employee paperwork and records.

Wrote professional business correspondence.

Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.

02/2001 to 07/2009 Employee Relations Manager

Cracker Barrel Desoto, TX

Conducted new employee orientation to foster positive attitude toward organizational objectives.

Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants.

Answered employee questions regarding Training and Insurance availability.

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Advised managers on organizational policy matters and recommend needed changes.

Planned and executed all training and employee meetings. conducted monthly meetings to update employees on company policies . Delivered an exceptional level of service to each customer by listening to EDUCATION AND TRAINING

concerns and answering questions.

Provided onsite training.

1999 Associate of Science: Paralegal

Tyler Junior College, Tyler TX Tyler, TX

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