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Desktop Support Electrical

Location:
Haslet, TX
Posted:
September 12, 2021

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Resume:

Marcel Muamba

My Resume

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OBJECT

Full -Time

SUMMARY

Professional network and systems information Technology with over 5 years of experience designing and managing network, security and server infrastructure. Detail-oriented and proactive with strong troubleshooting training communication and analytical abilities.

CONTACT

PHONE:

469-***-****

817-***-****

EMAIL:

adonik@r.postjobfree.com

ADDRESS:

4532 W Pioneer rd. Apt 450, Irving Tx, 75061.

EDUCATION

University of KwaZulu

02/2010 – 11/2014

Bachelor’s Degree in Social Science.

North lake college

02/2018 – 09/2019

Cisco Certificate in CCNA1, CCNA2, CCNA3, CCN4, CCNA Security

WORK EXPERIENCE

Aerotek (Multicam Inc) Electrical Wirer and Assembler

07/2020-Current

Building electrical panels and installing electrical wiring and connections in residential, commercial and industrial environments

Testing and inspecting installations to ensure functionality

Preventive and unplanned maintenance of electrical systems

Electrical fault diagnosis

Repairing faults in wiring and electrical components

Wiring of industrial electrical equipment

IES Communication (Network Cable) Forth Worth Tx

03/2018–06/2019

Cable network Cat5 and Cat6 Installation RJ45 Termination. Track record of establishing connections, programming features and activating remote access tools effectively

Competent in verifying cable services by testing circuits, alarms and equipment, and identifying and troubleshooting problems in a time efficient manner

Talented in inspecting installation sites to determine cable layout suitability

Effectively able to respond to preventative and regular maintenance requests in a timely and efficient manner

Bed Beth and Beyond (Clerk and Problem Solver) Lewisville Tx

03/2017–02/2018

Maintain files and records so the remain updated and easily accessible. Sorting and distributing incoming order and prepare outgoing orders to customers. Undertake basic bookkeeping task, issues invoices, shipping labels. Spreadsheet creation and word processing in items ordered. Fixing and Clearing computers jammed.

Technical Support Engineer at MTN-South Africa

04/ 2012- 02/ 2016

Install Cell Tower, 2G,3G UMTS and LTE panel antenna, Feeder, BTS. Installation Indoor and Outdoor telecommunication site(BTS, Fiber, Rack, Battery,climb tower to install Micro wave antenna, Radio, Panel antenna, tilt antenna) Monitoring Network elementary 2G/3G Optimization Drive Test and 2G/3G traffic Analysis 2G/3G Benchmarking 3G Traffic Performance TRX/BTS Expansions BBU power UMTS Node B 3100 KPIs reporting Make Noc Outage reporting RAN Troubleshooting Cut over Commissioning Troubleshoot RTN, Ericsson, Ceragone equipment Cleaning Alarms fault Network Performance Management with Core Switch and Packet Switch Genset, Fuel tank and Panel electrical installation QC Installation Indoor and Out site for acceptance.

Mora Incorporated (Desktop Support and Help Desk) South-Africa

01/2010 -03/2012

Serve as the first contact with customers who need technical assistance via the phone or email. Perform troubleshooting using different diagnostic techniques. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. Provide quick resolution and excellent customer service. Provide needed information on IT products or services.

SKILLS

HARDWARE

Assembly, Maintenance,Periphal,Printer, Driver, Troubleshouting Operating systems (Windows and MacOS) ...

Office suites (Microsoft Office, G Suite) ...

Presentation software (PowerPoint, Keynote) ...

Spreadsheets (Excel, Google Spreadsheets, etc.) ...

Communication and collaboration tools (Slack, Skype, etc.) ...

Accounting software (QuickBooks, FreshBooks, Xero, etc.)

.

SOFTWARE

Installation,Debbugging,Microsoft office,Adobe Golive, Adobe Photoshop,Houtsuite,WordPress, Quickbooks.

ERP systems like SAP;

Accounting systems like Navision;

CRM system like MS Dynamics.

OPERATING SYSTEMS

Microsft Window 10, Window 8, macOS,Android,IOS..

Routing and switching essentials

Scaling and connecting network

NETWORKS

Configuration,Servers, Routers TCP/IP Socket, Programming,SQL,

LAN Technology. Routing Protocols : BGP,OSPF,EIRGP,IGRP,RIP,IS-IS.

Develop and Administer Disaster recovery plans.

Install Wide range of network equipment

Virtualisation, Firewalls,Cisco, Meraki etc..

SECURITY

Virus Protection, Maintenance,Monotoring, Back Up management,Discover Recovery

Develop and Administer Disaster recovery plans.

Install Wide range of network equipment

Virtualisation, Firewalls,Cisco, Meraki etc..

OTHERS

Install, Troubleshoot network device Routing, cutting and soldering wires Install electrical and electronics component on truck(GPRS Antenna Omnidirectional) Maintain control switch panel and instrument and radio panel (punch E1,T1

END

LAN and WAN hardware/software

Software



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