Instructional Assistant Customer Service

Carolina Torres

Instructional assistant

Phoenix, AZ

***************@***********.***

Work Experience

Instructional Assistant

Cartwright School District #83 - Phoenix, AZ

October 2020 to February 2021

As an instructional assistant at Cartwright Elementary school district I assisted lead teachers and help teach students online due to covid-19. I instructed 3 and 4 year old children. Taught them different subjects and manners.

Instrucional Assistant

Fowler District - Phoenix, AZ

November 2017 to November 2019

As an instructional assistant I assisted the teacher by helping with classroom instructions, working with children, monitoring children, assisted with clean up and prepared classroom for activities. Teachers Assistance

Generations Of Learning - Roswell, NM

September 2017 to May 2018

• Responsible for creating an inclusive classroom environment

• Responsible for preparing and executing weekly lesson plans

• Assisted with classroom activities and lessons

• Graded student exams and homework

• Taught infants toddlers and 4 year olds ages

• Facilitated parent contact

Cashier

Wendy's (Saren Restaurants, Inc.) - Roswell, NM

May 2015 to November 2016

Welcoming customers, answering questions, helping them locate items, provided recommendations. Also, operating all cash registers, accepting payments and ensured all prices are accurate and providing receipts to customers.• Opened and closed restaurant

• Welcomed customers

• Answered questions

• Assisted customers in finding or ordering merchandise

• Promptly addressed customer complaints

• Handled returns and exchanges

• Counted cash drawers

• Stocked merchandise

Education

High school or equivalent

Roswell High School - Roswell, NM

August 2011 to May 2015

High school or equivalent

Skills

• Fast Food

• Food Prep

• Food Service

• Team Member

• Spanish

• English

• Toddler Care

• Childcare

• Experience with Children

• Infant Care

• Early Childhood Education

• Teaching

Assessments

Call Center Customer Service — Proficient

July 2020

Applying customer service skills in a call center setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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