Facility Supervisor Personal Assistant
Resume:
STACEY KIM HERBST
Curriculum Vitae
~ * ~
Personal Details:
Surname Herbst
First Names Stacey Kim
Residential Address 12 Spencer Bay Street
Alberton North
1449
Contact Number +27-81-719-****
Email Address ******.********@*****.***
Date of Birth 16 November 1985
Identity Number 851***-****-***
Gender Female
Nationality South African
Marital Status Single
Dependants One
Home First Language English
Second Language Afrikaans
Religion Methodist
Health Good
Criminal Record No
Own Transport Yes
Driver’s Licence Code 8
Activities & Hobbies Spending time with Family & Friends Listening to Music
Objective I am a devoted, honest, loyal and
dependable woman. I am looking
forward to explore and utilize my
experience and skills in dynamic ways
to help achieve the goals of any team
or institution.
Notice Period 1 Months’ Notice
Education:
Secondary Tertiary Marais Viljoen High School
(References available)
Year Matriculated 2003
Subjects First Language English
Second Language Afrikaans
Mathematics
Physical Science
Business Economics
Accountancy
STACEY KIM HERBST
Curriculum Vitae
~ 2 ~
Experience:
26/08/2019 – Till Present Renewable Solution’s Team Meyersdale (UK Based Company)
Boiler / Radiator and Hive Company
Call Centre Agent
Cold Calling of Customers
o Completing of customer applications
o Sending of Details for Data Match
“Warm” Calling of Customers
o Completing of customer applications
o Sending of Details for Data Match
Appointments Administrator (Promoted on the 4th November 2019)
Ensuring the correct amount of surveys are booked per surveyors and electricians
Ensuring replacement jobs are supplied to surveyors and electricians if any drop during the course of the day
Bookings email to be sent to purchasing in order for stock to be placed
Routing of Surveyors and Electricians Diary via google maps
Planning and Managing of Surveyors and Electricians Diary
Liaising with Surveyors and Electricians
Customer Complaints
o No Shows from the surveyors and electricians
o Re-bookings of applications
o Unable to make contact with customers
Customer re bookings of surveyors and electricians
Customer Application Bookings
Updating of customers application/s
Booking in of Customers Applications
Confirmations of Customers Appointments
Booking in of Customers Boiler Installs
Confirmations of Customers Boiler Installs
Booking in of Customers Under Floor Insulation and or Room In Roof
Confirmations of Customers Under Floor Insulation and or Room In Roof
Management of Surveyors and Electricians Calendar’s
Routing of Surveyors and Electricians Diary
Planning and Managing of Surveyors and Electricians Diary Team Leader – Appointments Department (Promoted on the 1st July 2020)
Collection of Customer Contributions
Sending of finance links to customers
Managing of E-Board
Call Stats
Call Assessments
One on One’s
Attendance Register
Daily Reporting / Figures
Recruitment for Department
STACEY KIM HERBST
Curriculum Vitae
~ 3 ~
04/07/2011 – 21/06/2019 LSC Simunye – Mayberry
Park, JHB
Cleaning, Hygiene and Pest Control Company
Office Administrator
General Office Duties
- Capturing of Machine readings
- Capturing of Daily Relievers
- Capturing of Daily Inspections
- Capturing of Monthly Customer Surveys from Clients
- Capturing of Monthly Cleaner Score Cards
- Capturing of Daily Hygiene Service Dates
- Compiling of Monthly Ops, Hygiene, Deep Clean and Sani waste files
- Compiling of Hygiene Schedules for the new month/s
- Requesting of Quotations from Suppliers
- Compiling of Customer Quotations
- Typing of Company Documents
- Processing of Client Requests / Orders
- Management of once off’s
- Management of Deliveries to be made
- Management of Time sheet sign off
Ordering of Chemicals / Consumables / Paper Products / Equipment / Hygiene Products
Issuing and Receiving of stock
Stock take
Compiling of Monthly Budgets (Budgeted vs. Actual)
Liaising with Suppliers
Liaising with Clients
Area Manager (Promoted on the 01st May 2012)
Day to day management of Site which include –
- Cleaner's attendance;
- Reliever management;
- Management and delivery of chemicals and consumable consumption;
- Management and delivery of paper products;
- Maintenance on equipment;
- Uniforms;
- Management of site supervisor
Management of Cleaners
Management of Chemicals / Consumables / Equipment
Management of Time sheets
Management of Hygiene
General Office Admin
Maintaining relationships with the Clients
Preparations of Quotations
Weekly site visit inspections on all sites
Monthly customer surveys
STACEY KIM HERBST
Curriculum Vitae
~ 4 ~
Weekly / monthly photo surveys
Management of site wages, chemical and consumable consumption
Monthly ordering of chemicals, consumables and paper products per site
Update monthly time lines and include budget
- Sign off of time sheets including all relevant documents
- Daily feedback to regional manager on site operations
- Fuel and cell phone management
- Management of all once off work on existing client sites Reason for Leaving: Was planning to relocate
01/02/2010 –21/03/2011 Mailing Services t/a Outsourced Solutions – Gaborone, Botswana
Laser Printing & Mailing Company
Printing Facility Supervisor
Managing the printing facility according to client’s needs & according to the service level agreements of all clients
Management of Downloading from Company Server
Management of Processing & Printing of Invoices / Statements / Letters etc
Management of Human Resources
Management of General Admin
Management of Stock
Management of Maintenance - IT and Machinery
Management of Scheduling of the different Clients Operations Manager (Promoted on the 17th January 2011 – 21st March 2011)
Printing Facility
Mailing Facility
- Checking for double customers in 1 envelope, Balancing back to original order, Sorting as per Postal code/Town, Posting and Scheduling specific delivery dates as per Service Level Agreements
Return Mail
- scheduling of Collection of post from Post Office, Sorting the different clients, Capturing data base as per Service Level Agreement, Scheduling delivery of post and data base to clients
Scanning Department
- Scan & save documents as per requested by customer Reason for Leaving: Work & Residents permits were not granted 13/08/2007 – 15/12/2009 Extreme Discounters – Alberton, JHB
Retail Company
Receptionist / Marketing Assistant
General Office Duties
STACEY KIM HERBST
Curriculum Vitae
~ 5 ~
Scheduling of Appointments
Dealing with outside advertising agents
Preparation of Advertising Material
Assessments of Opposition Advertising
Dealing with Press Advertising
Merchandise Assistant (Promoted on the 1st July 2009)
Merchandise Requisitions
Merchandise Planning
Merchandise Orders
Merchandise Ranging
Advertising lines availability
Identifying top sellers
Phasing out slow moving lines
Liaising with senior management on merchandise issues
Ensuring availability of stock
Reason for Leaving: Relocated to Botswana
01/04/2004 –10/08/2007 Hagee Sportswear – Glenvista, JHB Manufacturing Sports & Corporate clothing &
Promotional items
Personal Assistant to Managing Director
Controlling Petty Cash
Controlling Stationery
Human Resources:-
- Preparation of Wages
- Salaries
- Overtime
- Tax Deductions &
- UIF
Debtors / Creditors
Preparation of Quotations
Preparation of Invoices / Statements {QuickBooks}
Material Production Ordering
Cost Control for Production Material
Reason for Leaving: Better Prospects
01/03/2004 – 31/03/2004 Mafana Projects – Alrode Industrial, JHB Steel Construction Company
(Temping Position)
General Administrator
STACEY KIM HERBST
Curriculum Vitae
~ 6 ~
General Admin Duties
Debtors / Creditors
Reason for Leaving: Temp Position
Reference:
Suezette, Mafana Projects (Written reference available on request)
Dean Gee, Hagee Sportswear +27-083-***-****
Lynette Cilliers, Xtreme Discounters (011-***-****
Rod Schroeder, Xtreme Discounters (002**-***-*****
Jurgens Steenekamp, Printing Facility Supervisor (002**-***-*****
Thoko Hope Sibeko, LSC Simunye +27-078-***-**** Computer Literate:
Microsoft Office Programmes
- (Word, Excel Etc)
Quickbooks
Outlook
Connex Dialer
Horizon
MS Teams
HiveX Business System
Qualifications:
120 Hour TEFL on line course
STACEY KIM HERBST
Curriculum Vitae
~ 7 ~
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