Matric Helpdesk

HLAYISANI PRIDE NGOBENI

Tembisa, Gauteng • 072*******

***************@*****.*** • linkedin.com/in/hlayisaningobenip/

PROFESSIONAL SUMMARY

I am a Bachelor of Mathematics and Computer Science graduate from the University of Limpopo with knowledge and experience in programming, networks, and IT Helpdesk. Developed skills in routers, switches, firewalls administration and configuration during internship roles while possessing knowledge in Java, python, HTML and Database. Seeking to join a reliable organization on entry level roles and utilize my skills and knowledge to grow while adding positive value to the organization.

Core Competences and Skills

• Decision Making • Organized and Detail Oriented • Software

• Communication • Customer Service • Analytical

• Research • Data Gathering and Analysis • Investigation

MAJOR ACHIEVEMENTS

Created more efficient database for forms, letters, and documents, which decreased the production time by 20%

Lead and managed a team of five in developing new Picture Identification Learning and Communication Software which motivated by children with autism disorder.

Collaborated with a team of five in development of network topology for a business which had three branches across two provinces in South Africa.

EDUCATION

Bsc (Mathematical and Computer Science), University of Limpopo, 2020.

National Senior Certificate (Matric), Mugwazeni Secondary school, 2015.

PROFESSIONAL EXPERIENCE

Mahwahwa High School 09/2020 - 04/2021

Administration (IT Helpdesk, Clerk)

Oversaw the Installation, configuration, operation, and maintenance of networking systems and ensured information systems data availability, integrity authentication, and overall protection.

Provided support associated with the capability of an application software, peripheral devices, connectivity and/ or functionality of operating software and hardware devices.

Oversaw the daily administration of the school by creating more efficient database.

Oversaw user account and access rights management to ensure accessibility of IT resource maintaining high security measures.

Largely reduced equipment expenses by successfully troubleshooting and fixing machines timeously.

University Of Limpopo 02/2018 - 03/2020

Volunteer IT Lab Assistant

Maintained and repaired computers to achieve operational readiness, safety, and cleanliness.

Maintained excellent attendance record, consistently arriving to work on time.

Effectively used Microsoft Word and other software tools to create documents and other communications.

Participated in continuous improvement by generating suggestions, engaging in problem solving activities to teamwork.

REFERENCES

Available on Request

Contact this candidate