Customer Service Office Manager

Tammy A. Hollenback

407-***-**** Deltona, FL *********@***.***

Resourceful, and enthusiastic customer service professional experienced in fast-paced environments including retail and restaurant industry. Effective self-starter who is outgoing, hardworking, organized and committed to success. Dedicated commitment to superior customer service and client needs and concern. Confident and poised in interactions with customers and staff at all levels. Motivated professional with solid work ethic and job prioritization. Excellent guest service skills and able to work flexible schedule to include weekends and holidays and knows basic computer skills.

Detail Oriented Team Builder Organization Skills Cleanliness

Inventory Conflict Resolution Cash Handling Stocking

Ability to Prioritize Time Management Safety Conscious Product Suggestion

Area of Experience

Customer Service

Greet customer entering establishment

Build relationship with customer through friendly conversations

Answer questions from customer regarding sales and deals

Provide information to customers regarding procedures and policies in an exact and customer friendly way

Food Preparation and Handling

Ensure freshness of food by checking quality, keeping track of old and new, items and rotating stock

Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption

Assist with Planograms in creating the displays of food or themed products such as Peacock corner or cast iron display or vintage candy corner, or Yankee Candle displays

Receiving and Stocking

Stock new inventory and lost prevention

Organized each department items and brought them to the floor

Maintain clean workspace, front end area and restroom

Responsible for verifying materials and supplies and report when stock is low

Identify damage goods and bring then to attention of a supervisor

Cash Handling

Open and close the registers and count money in cash drawers to ensure money is correct

Calculate total payments received and refunds issued during a period

Accurately processed customer transaction and maintain cash drawer

Professional Experience

Cashier Walmart Neighborhood Debary, FL 06/2020-12/2020

CNA Villa Health Nursing Home, LLC DeLand, FL 05/2017-10/2020

CNA Spring Hills Assisted Living Facility Lake Mary, FL 05/2016-02/2017

Office Manager Maxlife Health and Wellness Center Oviedo, FL 04/2011-06/2011

Cashier Family Dollar Store Orlando, FL 11/2009-05/2010

Additional Work Experience

Cashier McDonald’s Longwood, FL

Education

High School Diploma Calvary Baptist High School Winter Garden, FL

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