Instrument Technician Customer Service
Resume:
Sharriee Harmon
Waterloo Iowa
**************@*****.***
Detailed oriented and have customer service skills. Work Experience Surgical instrument technician
Unity point
1825 Logan Ave Waterloo Iowa
Processing surgical instruments before and after surgical procedures. Setting up for surgeries, handling emergencies, Epic computer program, vendor check in, servicing several departments and satellite sites, operating needed equiptment, and record keeping. 3rd shift employee. Shift manager
02/2017 to 04/2019
Dollar General
3815 University Ave Waterloo Iowa
Money handling( deposits and registers), phones, customer service, stocking, vendor check in, resolve customer and employee issues.
Surgical instruments tech
08/2009 to 04/2016
Unity point
1825 Logan Ave Waterloo Iowa
Processing surgical instruments be for and after surgery’s. Epic computer program, handling surgical emergencies, set up surgeries, service multiple departments, record keeping,vendor check in, operate all needed equipment.
Customer Service Manager
02/2003 to 01/2008
Hyvee
2181 Logan Ave Waterloo Iowa
Multi phone lines, returns, postal service, Western Union, process utility payments, money order sales, check cashing, lottery sales, pay vendors, data entry, ordering supplies, interview customer service employees, and other clerical duties.
I’ve worked as a CNA for many years prior to these employments. 02/2002 to 05/2003
River Plaza Athletic Club
10 W 4th St Waterloo Iowa
Answering phones, membership enrollment, cash handling etc Skills Customer Service - 8 years
Medical field - 10+ years
Education Hawkeye
High school or equivalent
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