Front Desk Agent
Resume:
YINNA RAIBON CONTACT
***********@****.***
EDUCATION
SKILLSET
Valencia College
Associates in Health Sciences
Avanti Palms Resort and Conference Center
Front Desk Agent
Answer multi-line phone system to respond to
inquires and transfer calls to correct departments and personnel.
Handled payment processing and provided
customers with receipts and proper bills and
change.
Completed end-of-day reporting and balanced
registers to maintain financial accuracy.
Welcomed patrons to front desk and engaged in
friendly conversations while conducting check-in
process.
Arranged special accommodations for guests to
maintain optimal satisfaction.
01/2020-07/2020
Bilingual (Spanish)
Cash Handling
Fast Learner
Guest Relations Management
Organized
Problem Solving
Microsoft Office
EXPERIENCE
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