Maria Vallejo

*** ******* *** #*

Jersey City, NJ 07305

adomx3@r.postjobfree.com

347-***-****

EDUCATION

Baruch College/Cuny, New York, NY

Pursuing a Degree in International Business

Graduation: June 2022

Employment History

Marks & Tavano Workroom, Bronx, NY

Associate/Assistant June 2016 - April 2019

●Support fellow employees with day-to-day operations.

●Communicate with other companies regarding orders that have been placed.

●Take an extra mile to engage customers.

●Identify and assess customers’ needs to achieve satisfaction.

●Organize and manage company documents and work orders.

●Manage inventory and order office equipment.

●Attending incoming phone calls, and emails.

●Handle complaints, provide solutions, and alternatives within the time limits and follow up to ensure resolution.

Swarovski

Retail-Associate June 2019 - August 2021

●Increasing retention of all clients.

●Offering additional products and services to clients.

●Build sustainable relationships of trust through open and interactive communication.

●Maintain a positive and cheerful attitude at all times.

●Ability to utilize new techniques and ideas.

●Active and enthusiastic team-based mentality, and high energy.

●Able to multitask while documenting other duties, and quick learning skills.

●Actively listen to customer needs, demonstrate empathy, and be friendly with a high level of professionalism.

●Assist customers with phone orders, and update them on the status of their order.

●Process orders for equipment that is needed in the store.

●Provide the company with a worldwide speech, along with a video.

●Personal Stylist, had customers scheduled appointments on learning how to style the Swarovski jewelry and assist them with special events.

●Banking Deposit.

Skills

●Conversational Spanish.

●Ability to work independently and keep data organized.

●Proficient with Microsoft Word, Excel and PowerPoint.

●Quickly to find an effective solution for problems that may come up with customers.

Contact this candidate