Assistant Associate
Resume:
Maria Vallejo
Jersey City, NJ 07305
**********@*******.***
EDUCATION
Baruch College/Cuny, New York, NY
Pursuing a Degree in International Business
Graduation: June 2022
Employment History
Marks & Tavano Workroom, Bronx, NY
Associate/Assistant June 2016 - April 2019
●Support fellow employees with day-to-day operations.
●Communicate with other companies regarding orders that have been placed.
●Take an extra mile to engage customers.
●Identify and assess customers’ needs to achieve satisfaction.
●Organize and manage company documents and work orders.
●Manage inventory and order office equipment.
●Attending incoming phone calls, and emails.
●Handle complaints, provide solutions, and alternatives within the time limits and follow up to ensure resolution.
Swarovski
Retail-Associate June 2019 - August 2021
●Increasing retention of all clients.
●Offering additional products and services to clients.
●Build sustainable relationships of trust through open and interactive communication.
●Maintain a positive and cheerful attitude at all times.
●Ability to utilize new techniques and ideas.
●Active and enthusiastic team-based mentality, and high energy.
●Able to multitask while documenting other duties, and quick learning skills.
●Actively listen to customer needs, demonstrate empathy, and be friendly with a high level of professionalism.
●Assist customers with phone orders, and update them on the status of their order.
●Process orders for equipment that is needed in the store.
●Provide the company with a worldwide speech, along with a video.
●Personal Stylist, had customers scheduled appointments on learning how to style the Swarovski jewelry and assist them with special events.
●Banking Deposit.
Skills
●Conversational Spanish.
●Ability to work independently and keep data organized.
●Proficient with Microsoft Word, Excel and PowerPoint.
●Quickly to find an effective solution for problems that may come up with customers.
Contact this candidate