Executive Administrator Data Capturer

MOSHIANE SEFALA

Executive Administrator and Office Manager

Proactive, innovative, customer oriented professional with over 14 years of experience. Received awards for delivering outstanding service and have consistently surpassed my target KPIs for customer service support. A great teacher as well.

EXPERIENCE

Johannesburg,South Africa

July 2019 - Present

Johannesburg,South Africa

May 2014- May 2015

Johannesburg,South Africa

May 2006 - July 2013

Johannesburg,South Africa

August 2003 - May 2006

Executive Administrator & Office Manager

Pheme Consulting

* Data Capturing

* Managing the office

* Filing (Manual & Electronic)

* Answering calls, taking messages and handling

correspondence

* Maintaining diaries and arranging appointments

* Typing, preparing and collating reports*Filing

* Organising and servicing meetings (producing agendas and taking minutes)

* Managing Databases

* Liaising with relevant organisations and clients

* Coordinating mail-shots and similar publicity tasks

* Acting as a receptionist and meeting and greeting clients

* Recruiting, training and supervising junior staff Project Supervisor

Seremi & Sons Cleaning Services

* Supervision of the upgrading of Ivory Park (Riverside) walkways. Allocating Credits on Accounts

* Preparing wages

* Ensuring proper materials supply.

* Maintaining daily register,

,

Credit Controller

Cell C SP

* Allocating Credits on Accounts

* Reconciling Accounts

* Data Capturing

* Emailing Bills to Clients

* Monitoring High on Accounts,

* Handled customer complaints with empathy and composure

.

Call Centre Agent

Collections & Financial Services (Eskom)

• Consistently met my short and long-term targets.

• Handled customer complaints with empathy and

composure.

• Answered calls, responded to emails, and spoke with clients face-to-face.

• Collection of debts

• Data capturing

• Customer service

• Reconciling Accounts.

www.linkedin.com/in/moshi

Intermediate

Intermediate

EDUCATION

REFERENCES

Pheme Consulting Patrick Moraka (Manager) 073******* Seremi & Sons Paul Makgolane (Manager) 073*******

Cell C SP Susan Nong (Team Leader) 064*******

Eskom Joseph Nkabinde (Supervisor) 071*******

Germiston College

Varsity College

DRIVER’S LICENSE

•

* C1 (Code 10)

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