Data Entry Customer Service

**** *. *** ***’o

Tucson AZ, *****

520-***-****

***************@*****.***

OBJECTIVE

I was employed with the Pascua Yaqui Tribe for a total of seven years with an extensive background in a varity of administration duties and settings. Works well in high pressure settings with minimal supervision. Especailly effective at assisting clients, transferring calls and using office equipment. I am also CPR/First Aid certified and have my Level One Fingerprint clearance card.

SKILLS & ABILITIES

•Interpersonal skills

•Communication

•Customer Service

•Client scheduling

•Decision- making skills

EXPERIENCE

CENTERED SPIRIT PROGRAM, TUCSON AZ

07/31/2012-09/30/2015

Completed Health-E applications so clients could maintain their health insurance as well as their Nutrition Assistance. Enrolled adults and children into the Centered Spirit Program so they could receive behavioral health services. Submitted check and travel requests also completed evaluations and submitted request to fills for open positions.

PASCUA YAQUI HEATH DEPARTMENT, TUCSON AZ

09/30/2015- 08/02/2019

Schedule appointments for Patient Benefit Coordinators, updated demographics, insurance and register patients so that they could receive services through the Pascua Yaqui Health Department. Utilized AHCCCS online, and Health-E website so that I could assist the community with questions they may have regarding their insurance. Uploaded documents to clients applications.

PASCUA YAQUI HEATH DEPARTMENT, TUCSON AZ

08/20/2020- CURRENT

Processed requests for food boxes, Hygiene items, cleaning supplies and isolation packs for Tribal members who were impacted by the Pandemic. As an employee of the Community Response Hotline I insure that these requests are processed and delivered to tribal members through out Tucson.

EDUCATION

HIAKI HIGH SCHOOL, TUCSON AZ

2007 Hiaki High School Higher level Education High School Diploma

COMMUNICATION

I performed detailed, confidential data entry, and compiled reports. Provided clerical support to staff and or management.

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