Staff Coordinator Service Associate

Balaji.D

Mobile: +91-994******* / 944-***-****

E- Mail: ****.******@*****.***

OBJECTIVES

Being an efficient contributor to the organization with the skills that I possess. Learn as many new subjects and implement them efficiently in the work that is provided.

EDUCATIONAL QUALIFICATION

S. NO

COURSE

INSTITUTION

YEAR

SCORE

1.

MBA

Sales & Marketing Management

Annamalai university

2018-2020

69.5%

2.

B. Sc Hotel Management and Tourism

Omar Khayyam Community College Of HMGMT & CT

(Annamalai University)

2013-2016

62.5%

3.

Higher Secondary

Corporation Boys Higher Sec. School Saidapet

2013

57%

4.

SSLC

Corporation Boys Higher Sec. School Saidapet

2011

75.6%

PROFESSIONAL QUALIFICATION

Diploma in Airline & Airport management at Patron Aviation Institute

EMPLOYEE’S HISTORY

1st Experience

•Employer : Omar Khayyam Restaurant

•location : T.Nagar, Chennai.

•Roll : Training Captain

•Type of job : Part time

•Experience : 3 yrs. 3months (14th May 2013 to 25th July 2016)

Duties and responsibilities

•Training Captain

•Order taker

•Food & Beverage service to the Guest

•Everyday manage to closing the restaurant

•Purchase managing for the restaurant needs

•Staff coordinator

2nd Experience

•Employer : ITC Grand Chola.

•Working location : Guindy, Chennai.

•Roll : GSA ( Guest Service Associate )

•Experience : 23’Jan'2017 to 06’March’2021.

Duties and responsibilities

Duties and responsibilities in banquets

•Arranging the conference hall for Business people & Food Arrangements

•Arranging buffet setup, & formal sit down setup

•Supervising the Food Coat (individual buffet)

•Take Responsibility in respective areas

Duties and responsibilities in restaurant

•Checking mails & reservation of the day,

•Arranging the table according to the reservation,

•Greeting the guest, make them seat on preferred table,

•Checking guest preference in food& beverages,

•Upselling & Recommending food and beverages enjoyed by guests,

•Food serving, bill handling,

•Following the guest feedback, and recover the negative feedbacks

•System & EDC machine closing every day,

•Sending sale reports to manager and official groups everyday.

•Supervising the trainees

•Inventory maintenance and purchase order making according through SAP

3rd Experience

•Employer : HDFC Bank.

•Working location : Prince kushal tower, Mount Road, Chennai.

•Roll : Sales Officer

•Experience : 08’March’2021 to till.

Duties and responsibilities

•My responsibility is open salary account to the new customer.

Selling other products like loan, life insurance, FD &RD. And

FSA(Family savings account) opening

•Every day reporting to manager, and collect the data for the day.

•As per the data, educate our products benefits to customer and

make them to open salary account as well as other products.

•Make the customer to fill the form without any error.

•Verifying every customers original address proof & PAN card.

•Make ready the application forms to login with manager signs and stamp.

•Finish the job with successful login without any error.

PERSONAL DETAILS

Name : D.Balaji

Address : No.9/178, Gandhi Nagar,

3rd Street, Kovilambakam,

Chennai 600 129.

Date of Birth : 21th April 1995

Father’s Name : N.Devendiran

Nationality : Indian

Notice period : Immediate join

Passport No. : R7291094

Language known :

Language

Read

Write

Speak

Tamil

English

Hindi

Beginner

Hobbies : Gardening

DECLARATION

I hereby solemnly swear that the information contained in the resume is true to the best of my knowledge.

(D.BALAJI)

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