Sales Associate Customer Service
Resume:
Gift Williams
To seek an engaging position conducive with expanding my knowledge in
customer service, sales, and virtual assistance.
Union, NJ 07083
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EXPERIENCE
Uniqlo, Elizabeth, NJ一 Retail Sales Associate
FEBRUARY 2020 - MAY 2020
● Engaged with customers and assisted their store experience, converting this into sales
● Kept up with the brand image of the store by satisfying protocol
● Learned the basics of marketing and branding, business management, discounting, and markups/markdowns.
Cole Haan, Elizabeth, NJ— Sales Associate
MARCH 2021- PRESENT
● Utilized customer service expertise in a fast-paced retail environment converting potential customers into almost $10,000 in sales over the course of working.
● Through assisting customers of di erent backgrounds, I gained an intermediate understanding of the Spanish language.
● Worked among a small team, which enabled me to shadow the hiring process as well as keep track of daily and weekly targets collectively and individually in an outlet store.
● Dealt with many di erent mediums of business, including consulting on the phone, handling money at the cash register, and fulfilling online orders.
Kean University, Union, NJ--Student
SEPTEMBER 2019 - PRESENT
● Completed community service hours that allowed me to connect with others on an interpersonal level
● Earned 51 credits in concentrations including Business, Literature and Business Writing, Finance, Art, Psychology, and Economics. Also, gained knowledge in computer science and Microcomputer applications.
● Gained experience using work-from-home tools such as Zoom Education
Kean University, Union NJ— Current Student
● Bachelors of Management (HR Management concentration) candidate; Anticipated Completion in 2023
● Minor in Computer Science
● Current GPA: 3.717/4.0
Arts High School, Newark NJ— Former Student
September 2015 - June 2019
● GPA: 3.9/5.0
SKILLS
Customer Service--Sales and
Marketing
Computer Science
Intermediate Spanish
Social media--Instagram (business
and personal accounts), Tik Tok,
Facebook, and Twitter specifically
Microcomputer
Applications--Microsoft O ce Suite
Student Cyber Security Knowledge
Proficient communication and
teamwork skills
Proficient organization skills
Strong work ethic
AWARDS
Kean University-Dean’s List
National Honors Society Membership
Award.
Top 10% Academic Award
High School Diploma
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