Lumberton Beaumont

COURTNEY WALKER

**** ****** ****, *********, **, 77657

PHONE 409-***-**** • E-MAIL *************@*****.*** EDUCATION

**** - **** ********** ** ******* (online)

Bachelor of Science / Psychology

Associates of Arts

WORK EXPERIENCE

May 2021- Present Allied Counseling & Rehab Lumberton,TX QMHP

Provided skill building service

March 2017 – Present Tractor Supply Company Beaumont, TX Team Leader I

+ Implemented and demonstrated company directed training methods in a comprehensive, effective manner.

+ Provided each customer with relevant product knowledge, assessment of issues, process of elimination, and placement of orders.

+ Managed team of 6 employees, which included new hire training on equipment such as forklift, pallet jack etc., in addition to monetary regulation via cash register, and credit card machines.

+ Increased inventory sales by demonstrating sales tactics and strategies to increase purchase options via credit card application, and other financial opportunities.

May 2013 - March 2017 Walmart Lumberton, TX

Department Manager

+ Managed team of 15 employees which included delegating various tasks to increase product knowledge and availability.

+ Increased associate knowledge of inventory through verbal, visual, and hands on learning to showcase instructing systems .

+ Executed time management programs in conjunction with following up with associates and demonstrating teachable moments.

+ Increased productivity by establishing a systematic approach to cross training new and existing staff via virtual interactive computer programs, hands on training, and observation. RELEVANT TRAINING/CERTIFICATION

iteachTexas– Certification Program Enrollment

REFERENCES

Available upon request

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