SQL Core Java

c++ HTML

Operating System: Windows and MacOS

Priyanka R

Engineer

Looking for Software Testing Engineer position in a reputed organization which gives me an opportunity to exhibit my technical skill and giving scope for career growth. adomil@r.postjobfree.com 805-***-**** Chennai, India linkedin.com/in/priyanka-raj-b640301b2 WORK EXPERIENCE

Technical Support Engineer (JL1A)

CSS Corp

01/2021,

Key Roles

Providing Global support for the Household networking issues.

Handling level-1 Consumer calls, emails and chats. Troubleshooting technical issues related to the Routers, Modem and Internet Service Provider and Port Forwarding. Configurations for Static Routing, Dynamic Routing, PPPoE connection type, DHCP, DNS and Port Forwarding.

Creating and resolving the tickets via CRM tools

TRAINING UNDERGONE

Undergone Software Testing course from

Qspiders, Chennai

Achievements/Tasks

Courses completed : Manual Testing, SQL,Selenium

ACHIEVEMENTS

Rewarded multiple times for being the star performer in my team (CSS Corp)

Won 2nd place for Paper Presentation on IOT Based Bin Management For Smart Cities.

Received a council for EUROPE LEVEL B1 in British English Certificate Vantage.

EDUCATION

BE in Computer Science

RMK College of Technology

2015 - 2019, 6.68

HSC in Biology

Velammal Mat.Hr.Sec.School

2013 - 2015, 80%

TECHNICAL SKILLS

SOFTWARE SKILLS

Manual Testing

Knowledge on Smoke testing, Functional Testing, Integration Testing.

Designing Test Scenarios and Test Cases.

Good in Software Development life cycle and Software Testing Life Cycle

Knowledge in Defect life cycle

Good knowledge of Black-box testing.

Selenium

Strong knowledge on locators and xpath.

Having goog knowledge on Handling multiple elements. Very good knowledge on Handling Pop-Ups .

Good knowledge on Handling list Box and Action Class. Expertise in writing Automation test Scripts(xpath,action,TestNG). Sound Knowledge on Annotation and Assertions.

Good knowledge in developing Functions for Framework. Oracle-SQL

Good Knowledge in writing Queries.

Good knowledge in DDL, DML, TCL, DQL.

Practiced in Sub-queries, Joins and co-related sub-queries. Basic knowledge in Normalization

LEISURE ACTIVITIES

-Gardening

-Mehandi Art

LANGUAGES

SSLC

Velammal Mat.Hr.Sec.School

2013,

English

Full Professional Proficiency

SOFT SKILLS

Tamil

Full Professional Proficiency

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