Qa Tester Deputy Manager
Resume:
CONTACT
chaudhary.aanchal**@gmail.
com
Hockley, Tx 77447
PROFESSIONAL SUMMARY
Skilled team player with strong
background in finance. Works well
independently to handle
assignments and always ready to
go beyond basics assignments.
Quick learner with good computer
abilities.
SKILLS
Proficient in MS Office Tools:
MS Word, Excel, Power Point &
Access.
Reporting and documenting
SQA Testing & Methodologies
Test Plans, Cases & Processes
Functional Requirements
Scripting & Documentation
Regression & Negative Testing
Performance/Load/Stress
Testing
Testing Automation
Defect/Bug Tracking
Test Strategies & Coverages
QA & QC Standards
EXPERIENCE
QA TESTER Mar 2017 Aug 2020
Wave Infotech
Contribute in the preparation of the defect management, communication, and Test scope sections of the test plan
Performing requirement feasibility analysis and identified test scenarios/test objectives.
Identifying end-to-end test cases
Execute test cases (manual or automated) and analyze results
Document test cases and perform peer reviews on their work.
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Working knowledge of HP Quality Center, SQL, HP UFT, Loadrunner, ETL Testing, SDLC concepts, Data Warehouse Testing, Web Services Testing, API Testing, SOA, SoapUI tool, Postman Tool, SOAP, RESTFul Service, Jira, Regression testing
DEPUTY MANAGER Jan 2013 Jan 2017
IndusInd Bank
Customer Service to all current account holders.
Handling, Scrutiny and processing of Domestic and International Trade Documents.
Import/Export payments and regularization of Export Bills.
Rate booking for all Trade & Retail Forex Transactions.
Support to Sales team.
Processing of Retail Forex Transactions.
Supervised hourly and temporary personnel, providing work direction and reviewing work processes.
Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
ASSISTANT MANAGER Jun 2012 Dec 2012
Axis Bank Ltd, AXIS Bank
Retail Banking Operations includes RTGS/NEFT, Clearing, Transfers.
Customer Service & providing solution to the customer problems.
Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered.
AANCHAL CHAUDHARY
.
LANGUAGE
English, Hindi and Punjabi.
CUSTOMER SERVICE EXECUTIVE Mar 2011 Apr 2012
The Hongkong and Shanghai Banking Corporation Ltd. Chandigarh, Synergy Relationship Management Services Pvt. Ltd, Mid – Office
HSBC Bank:.
Handling, Scrutiny and processing of Domestic and International Trade Documents.
Import/Export payments, collections and regularization.
Pre / Post shipment transactions.
Buyers Credit transactions.
LC Issuance and LC Advising.
Used web-based and proprietary knowledgebases to locate information for customers and colleagues.
Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems.
Engaged with customers via multiple social channels, including live chat, email, and telephone.
Connected with prospective, new, and established customers to check on and meet unique needs.
INTERN Jun 2010 Jul 2010
Birla Sunlife Mutual Funds
Analyze the reasons for non-receipt of account statements to the clients.
And recommended various alternatives to resolve the same.
Work performed: Handled customer queries and assisted in operations there.
EDUCATION
MBA - FINANCE Jan 2011
Gian Jyoti Institute of Management
GPA 4.
Graduated with distinction.
CERTIFICATION - FINANCE Nov 2010
National Institute of Securities Markets
BACHELORS OF COMMERCE - COMMERCE Jan 2008
Panjab University
GPA:3
Graduated with distinction.
HIGH SCHOOL - COMMERCE
G.M
Graduated with distinction.
Contact this candidate