Restaurant Staff Assistant

Velma Marie McGowen

Conroe, Texas ***** • 936-***-**** • ***********@*****.***

To whom it may concern

I am writing to introduce myself and express my genuine interest in the monitoring Position. I bring with me 5 years of health care service skills and 5 years of experience with mentally challenged students within CISD. I am capable of tackling time-sensitive projects and delivering best-in-class customer service. I am confident that I will exceed your expectations.

I am attending college to obtain a degree in the health care field. I have the know-how and the compassion it takes to fill this position. Working in this field for 8 years has enhanced my proficiency in this position. Please review my enclosed profile for a summary of the strengths and achievements that I can bring to your organization. Some highlights include…

Decreased negligence losses by more than 50% as a Nurse’s Assistant at Bristol Park of Conroe.

Completed administrative tasks, such as entering orders into the computer, answering telephone calls, or maintaining medical or facility information.

Resolved more than half of all product or service problems by clarifying the customer's complaint: determining the cause of the problem.

It would be a pleasure to work for the Tri-County Behavioral Health Systems. I would welcome the chance to provide further insight into my talents, attributes, and track record of success. Thank you for considering my candidacy. I hope to hear from you soon.

Sincerely,

Velma Marie McGowen

Enclosure

Velma Marie McGowen

Conroe, Texas 77304

936-***-**** • ***********@*****.***

OBJECTIVE

MedTech / Nurses assistant with 4+ years of professional experience in the healthcare field. I am seeking a position as a Psychiatric Nursing Assistant. Expert and highly familiar with the role of a Psychiatric Aide. Seeking to transition skills and knowledge to a career role as a healthcare leader in a world-class organization.

EDUCATION

Graduate of Conroe High School August 1994 – May 1997

PROFESSIONAL EXPERIENCE

Bristol Park Conroe, Texas

MedTech / Nurses Assistant September 2016 - Current

Recorded and maintained patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.

Listened and provided emotional support and encouragement to psychiatric (dementia) patients.

Completed administrative tasks, such as entering orders into the computer, answering telephone calls, or maintaining medical or facility information.

Performed nursing duties, such as administering medications, measuring vitals signs, collecting specimens, or drawing blood samples.

Conroe ISD Conroe, Texas

Substitute Teacher October 2016 - Current

Assigned classwork and homework as necessary, according to lesson plans.

Modified teaching styles to fit the learning styles of various students.

Maintained a well-managed classroom and positive learning environment.

Supervised students out of class such as in the hallways and in the cafeteria.

Followed regular teacher’s lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate.

Jack in the Box Conroe, Texas Assistant Manager January 2013 - June 2016

Supervised restaurant staff during shifts, including hiring, scheduling, and evaluations.

Placed orders, assess inventory, and organize stores.

Maintained the facility, including assigning staff to clean and conduct preventative maintenance.

Balanced cash receipts.

Responsible for providing hygienic, safe food that meets branding, and company standards.

JC Penny’s Conroe, Texas

Manager December 2012 – August 2013

Attracted potential customers by answering providing product and service information

Maintain customer accounts by recording customer information.

Resolves product or service problems by clarifying the customer's complaint: determining the cause of the problem.

Maintained financial accounts by processing customer adjustments.

Taco Cabana Conroe, Texas

Assistant Manager August 1997 – June 2012

Responsible for the business performance of the restaurant.

Analyzed and planned restaurant sales and profitable.

Designed and coordinated menus.

Maintained financial accounts.

TECHNICAL SKILLS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Microsoft Visio

Microsoft Project

Microsoft OneNote

Microsoft Outlook

Microsoft Publisher

VOLUNTEER EXPERIENCE

Houston Food Bank Houston, Texas

Volunteer July 2018 - September 2018

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