Development Corporation Active Directory

Menzi Peter

*********@*****.*** 079-**-**-***

ADDRESS

No 32 Konga Street

Zwide

Port Elizabeth

6204

ABOUT ME

Date of birth: 1991/02/02

African Male

As my application Confirms, I have a National Diploma in IT (Communication Networks) obtained in 2017. I am a competent, flexible, reliable, fast learning, active and enthusiast hard working person with good

Communication, interpersonal skills with punctuality. I also enjoy working within and out of my duties. I believe my availability will be of asset to your firm. Now I am willing to find myself in an industry implementing within and out

Of my skills

I, Menzi Peter, declare that the aforesaid information is precisely hundred percent correct and no forgery committed on it.

2017

EDUCATION

Institution: Walter Sisulu University

Qualification: National Diploma

Field of Study: Information Technology

Graduation Year: 2018

Areas of Knowledge and Experience

- IT Support at Coega Development Corporation – 12 June 2019 – 30 November 2020

End User Support (1st line support), Mobile Device Support, Windows 7,8,10 Support, Asset Management, Boardroom Support (Video Conferencing Connection), Telephone Support (IPT VOIP), Network Support, Project Meetings within ICT, Business Unit Meetings, Minutes Writing, Logging calls at the IT Support Desk (Using IT Support Desk Ticket System), Workstation setup and Installation, Email Setup, Software Installation and Hardware Support, Fault Finding/Trouble Shooting, Active Directory Administration (Resetting User Accounts), MacAfee End Point Security(Antivirus, Encryption and Decryption), Manage Print Server Adding, Work Remotely to Users machines/laptops(Using Any desk, Skype sharing and access them using ip address), Documentation of ICT Information(User Procedures), Microsoft Office 365 Support, Microsoft Teams Support and Skype For Business Support.

- IT Lab Assistant Intern at Mndela JSS – 1 February 2018- 30 November 2018:

Provide technical support for teachers and students, installing new software’s, Fault finding/Trouble shooting, Liaise with suppliers on maintenance and licensing deals, Hardware Maintenance (Scanners, Printers, External drives), Train teachers and students, Purchase new kits.

Skills

- Problem Solving

-Software and Hardware troubleshooting

-Team Work

-Remote Support

-Laptop, Cell Phone and 3G Support

REFERENCES

- Coega Development Corporation: Ms. N Gomba – 083-**-**-***/041-***-****

-Mndeni JSS

-Principal: Mr. M Phesa – 071-**-**-***

-Walter Sisulu University (HOD IT Department) - Mr. M Jaza – 060-***-****

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