Coordinator Customer Service
Resume:
Meriem
Ait Boulmanzil
Experience
Logistics coordinator • IDIRTRANS, Casablanca, Morocco
Handling customer questions, inquiries, and complaints.
Contacting potential and existing customers on the phone, by email, and in person.
Preparing and sending quotes and proposals.
2015–2017
Cashier • MARJANE, Casablanca, Morocco
Handling customer questions, inquiries, and complaints.
Verbal communication skills.
Issuing refunds & exchanges.
Education
Hassan II University of Casablanca, Casablanca, Morocco
2019-2022 Third year student of English Literature
Abi Dar El Ghifari high school, Casablanca, Morocco
2018-2019 Baccalaureate in Literature studies
Shams School, Casablanca, Morocco
2014-2015 Diploma of Fashion design
Supmode, Casablanca, Morocco
2013-2015 Diploma of Fashion design
SKILLS
High customer service skills
Good knowledge of MS Office
Advanced communication and negotiation skills
Bilingual (English, French)
10 Hassan El Allaoui, Casablanca
**********@*****.***
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