Call Center Agent

CURRICULUMVITAEOFLINDOKUHLEBEAUTYMAGOXO

***/****************,********,**********

Email:************@*****.***

083*******/072*******

DateofBirth:1994/07/12 Gender:Female Nationality:SouthAfrican Race:Black HomeLanguage:Zulu OtherLanguages:English,Sotho,Xhosa WorkExperience

Institution:WorkforceStaffing Institution:BonukukhanyaPrimarySchool Position :DebtColectionAgent Position :AdminIntern Duration :January2020-December2020 Duration :September2014-January2015 Duties :Calingdebtorstomakepayment Duties :Answeringthephone,Typing, arrangements,notifyingdebtors Printing,Photocopying,Scanning, ofpaymentsdue,updatingand Filing,Emailing,Welcomingand maintainingdebtor'saccountinformation, assistingguests,DataCapturing answeringquestionsandqueries,

trackingdebtors,achievingcolection

targets.

Education

HighSchool :I.MManchuHighSchool

HighestGrade :Grade12

YearMatriculated:2013

FurtherEducationandTraining

Institution :TrainingForce CalManagement

Qualification:ContactCenterandBusiness CustomerInteraction ProcessOutsourcing DebtRecovery

Duration :January-November2020 DataProcessing

Modules :ContactCenterandBPOPractices ProblemSolving CommunicationSkils TimeandStressManagement

MathematicalandFinancialLiteracy TeamPerformanceandSafety Awareness

Institution :GertSibandeColege(SkilAcademy) Excel

Qualification:AccountingTechnicianNQF4 CashManagement Duration :June2015-June2016 IndirectTax

Modules :AccountsPreparationsI CostandRevenues

AccountsPreparationsII ProfessionalEthicsinAccounting andFinance

Institution :GertSibandeColege(SkilAcademy) Email

Qualification:I.TEndUserComputing BasicBusinessCalculations Duration :February2014-January2015 OccupationalHealthandSafety Modules :MSOffice Internet

ITConcepts EnglishCommunication

References

MissGilianMakoe,CalCenterManager

WorkforceStaffing,+271********

MrGutsa,AccountingLearnershipFacilitator

GertSibandeColege,078*******

MissPhumzileMvubu,AdminInternshipMentor

BonukukhanyaPrimarySchool.+271********

Skils

ComputerLiteracy,CommunicationSkils,NegotiationSkils,Abilitytoadapt,Accuracy

Contact this candidate