RESUME
PERSONAL DETAILS
LARONA M KGANAKGA
HOSPITALITY AND BUTLER SERVICE
PHONE NUMBER
**************@*****.***
CITY
Kagiso, 1754, South Africa
ADDRESS
Stand 19485, Ext 9
Kagiso, Krugersdorp
PLACE OF BIRTH
Soweto, Johannesburg
ID NUMBER
DRIVING LICENCE
Code B (with PDP G, P)
DATE OF BIRTH
1985-01-01
FACEBOOK PAGE
Larona Kganakga
EDUCATION
NCV Level 2 and Level 4
2008 - 2011
• English First Additional Language
• Mathematics Literacy
• Life Orientation
Vocational Subjects
• Client Service and Human Relations
• Hospitality Generics
• Food Preparation
• Hospitality Services
South African Butler Academy
March - May 2011
• The South African Butler Exam
• International Butler Exam by Magnums Butler International
• Table Practical Exam
• Culinary Terminology Exam
• Practical Exam
• Household Management
EMPLOYMENT HISTORY
Presidential Youth Employment Initiative
December 2020 – Current
Volunteering at Boipelo Intermediate School
Collection and Capturing of school data
Handling PPE requirements (Covid-19 protocol)
Teacher Assistance to keep order at school
Customer Attendant at Goldfields Casino (Welkom)
May - July 2019
• Welcoming of guest into casino floor.
• Sets up and clears tables in accordance with Restaurant policy
• Follow correct sequence of service out in the standard operation manual
• Closing of Bills using Micros System Programmer (cash, Credits/Debits Cards
• Maintain excellent grooming standard at all times
Household Manager
June 2017 - January 2018 at Maslow Hotel (Sandton)
• Maintains cleanliness and mise-en place level at working station service panty for smooth
operation
• Transporting soiled dishes from site station to kitchen and deposit them in proper placing at
Steward Area
• Relishes supply of linen and other operation equipment
• Switchboard operation for client’s service
• Maintain excellent grooming standard at all times
Customer Service and Butler at All Dining International Restaurant
(ABU DHABI)
September 2013 - May 2015
• Welcoming of Guests and taking orders
• Maintaining good customer service at all times
• Provide assistance following Restaurant policy
• Serving of 500-1200 PAXS on daily basis
SKILLS
• Microsoft Word, Excel, PowerPoint and Typing
• Butler Service
• Household Management
• Customer Service
HOBBIES
Reading, Dancing and Cooking
LANGUAGES
Setswana, Zulu, and English
REFERENCES
Mr Thabo Modise
School Principle
Boipelo Intermediate School (Kagiso)
Mr Ettienne Vinnd
Food and Beverage Manager
Goldfields Casino and Entertainment (Tsogo Sun)
Ms Christina Mabokela
Room Service Department Manager
Maslow Hotel (Sun International Santdton)
Mr Nayal Prasanga Jyawardhana
Restaurant Supervisor
Yas Viceroy Hotel (ABU DHABI)
+971-**-***-**** / +971-**-***-**