RESUME

PERSONAL DETAILS

LARONA M KGANAKGA

HOSPITALITY AND BUTLER SERVICE

PHONE NUMBER

083-***-****/084-***-****

EMAIL

adolvi@r.postjobfree.com

CITY

Kagiso, 1754, South Africa

ADDRESS

Stand 19485, Ext 9

Kagiso, Krugersdorp

PLACE OF BIRTH

Soweto, Johannesburg

ID NUMBER

850***-****-** 2

DRIVING LICENCE

Code B (with PDP G, P)

DATE OF BIRTH

1985-01-01

FACEBOOK PAGE

Larona Kganakga

EDUCATION

NCV Level 2 and Level 4

2008 - 2011

• English First Additional Language

• Mathematics Literacy

• Life Orientation

Vocational Subjects

• Client Service and Human Relations

• Hospitality Generics

• Food Preparation

• Hospitality Services

South African Butler Academy

March - May 2011

• The South African Butler Exam

• International Butler Exam by Magnums Butler International

• Table Practical Exam

• Culinary Terminology Exam

• Practical Exam

• Household Management

EMPLOYMENT HISTORY

Presidential Youth Employment Initiative

December 2020 – Current

Volunteering at Boipelo Intermediate School

Collection and Capturing of school data

Handling PPE requirements (Covid-19 protocol)

Teacher Assistance to keep order at school

Customer Attendant at Goldfields Casino (Welkom)

May - July 2019

• Welcoming of guest into casino floor.

• Sets up and clears tables in accordance with Restaurant policy

• Follow correct sequence of service out in the standard operation manual

• Closing of Bills using Micros System Programmer (cash, Credits/Debits Cards

• Maintain excellent grooming standard at all times

Household Manager

June 2017 - January 2018 at Maslow Hotel (Sandton)

• Maintains cleanliness and mise-en place level at working station service panty for smooth

operation

• Transporting soiled dishes from site station to kitchen and deposit them in proper placing at

Steward Area

• Relishes supply of linen and other operation equipment

• Switchboard operation for client’s service

• Maintain excellent grooming standard at all times

Customer Service and Butler at All Dining International Restaurant

(ABU DHABI)

September 2013 - May 2015

• Welcoming of Guests and taking orders

• Maintaining good customer service at all times

• Provide assistance following Restaurant policy

• Serving of 500-1200 PAXS on daily basis

SKILLS

• Microsoft Word, Excel, PowerPoint and Typing

• Butler Service

• Household Management

• Customer Service

HOBBIES

Reading, Dancing and Cooking

LANGUAGES

Setswana, Zulu, and English

REFERENCES

Mr Thabo Modise

School Principle

Boipelo Intermediate School (Kagiso)

011-***-**** / 081-***-****

Mr Ettienne Vinnd

Food and Beverage Manager

Goldfields Casino and Entertainment (Tsogo Sun)

057-***-****

Ms Christina Mabokela

Room Service Department Manager

Maslow Hotel (Sun International Santdton)

010-***-****

Mr Nayal Prasanga Jyawardhana

Restaurant Supervisor

Yas Viceroy Hotel (ABU DHABI)

+971-**-***-**** / +971-**-***-**

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