S U P R A T I K M A Z U M D E R

RESIDENTIAL ADDRESS

Uttam Nagar West metro station

New Delhi – 110059

Mobile: +91-965******* / 706-***-****

Email ID : adolsk@r.postjobfree.com

OBJECTIVE

I think there’s never a wrong time to do the right things. In every difficulty lies an opportunity. I believe thousands of miles of Journeys always begins from a single step. JOB EXPERIENCE

A.

Name of the Company : Kankei Relationship Marketing Services Pvt. Ltd Client/Process : Vodafone Essar East Limited

Designation : Sr.Customer Care Executive

Date of Joining : 28th February 2005

Date of Leaving : 28th February 2009

Tenure : 48 months.

B.

Name of the Company : XPLORE – TECH SERVICES PVT LTD Client/Process : AT&T (US)

Designation : Sr. Customer Contact Officer - I .

Date of Joining : 7th March 2009

Date of Leaving : 17th February 20011

Tenure : 24 months

C.

Name of the Company : IBM

Client/Process : iYogi (US) & Dubai Telecom (UAE)

Designation : Sr. Practitioner-CRM Operation

Date of Joining : 19thFeb 2011.

Date of Leaving : 01st October 2013

Tenure : 32 months

D.

Name of the Company : HCL

Client/Process : British Telecom (UK)

Designation : Product Support Engineer

Date of Joining : 31st March 2014

Date of Leaving : 31st March 2015

E.

Name of the Company : COGNIZANT

Client/Process : GOOGLE (Australia & US)

Designation : Senior Process Executive•Voice

Date of Joining : 18th May 2015

Date of Leaving : 19th May 2016

F.

Name of the Company : GENPACT

Client/Process : Amazon (US)

Designation : Process Developer

Date of Joining : 29th June 2016

Date of Leaving : 14th March 2018

ACADEMIC QUALIFICATION

Passed B.Com (Regular Candidate) from Calcutta University in 1999. TECHNICAL SKILL

Computer Fundamentals and Technical troubleshooting on Windows platform with Hardware Software and peripherals ( Printer, Scanner, Router etc.)

Desktop & Laptop support on Windows platform including networking issue Date :-

Place :- Delhi - Gurgaon (SUPRATIK MAZUMDER)

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