Data Entry Support Specialist
Resume:
EXPERIENCE SUMMARY
Ishika comes with *+ years of industry experience in operation and retail industry and managing team members. Her roles and responsibilities include -
Champion for structuring formal communication with the account regarding topics such as agreed terms and conditions and proposals
Conduct monthly conference calls with corporate offices to ensure consistencies in quality of service and provide quarterly reports to client senior management; Interface with Supplier District Management and the client; coordinate with other Division/Group/Regional Managers to achieve common goals and objectives; participate in the development of the Strategic Business Units (SBU) business plan and annual budget Manage effective communications, Relationship building, Networking Manages the operational business relationship of mid- size to large domestic accounts; serves on account team Performs operational performance reviews with the customer/partner and supports improvement plans. (Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account)
EXPERIENCE
Team Lead Operations – NJS
Responsibilities:
Proficient in IDS (NJS Proprietary System) and third-party channel Processing COI of Vendors
Vendor payment processing
Sourcing
Scheduling
Post-calling/Pre-calling
Handling Client/Vendor Escalations
Maintaining relationship with Service provider and client for business growth Training new service support specialist
03/2018 – Present
ISHIKA BASU
Marlton, NJ, United States
Mobile phone:
E-mail:
**********@*****.***
LinkedIn:
ishika-basu-5b82a927
Supervisor Men's Department – MACY'S
Responsibilities:
Manage and supervise an entire department
Recruiting and Talent Development
Compliance Training responsibilities
Event Management
Keep track of interactive walk reports
Data Entry Expert(WPM-39)
Maintaining payroll and timecards of employees
Assign tasks to associates
Coach associates to achieve team goals
Make floor plans and create weekly sales reports
Build good relationships with clients and resolve any issues in the department Well versed with the POS machines dealing with purchases, returns and exchange 05/2016 – 03/2018
Team Lead – Aspromonte Marketing and Consulting
Responsibilities
Conducted sales presentations to business owners for the client Ran campaign meetings and corporate training
Handled event planning for several large and small events 01/2016 – 04/2016
SKILLS
Team Lead
IDS
Exchange
RSVP
Scheduling
Inventory
Operations
Sales Presentations
Sales Reports
Data Entry
Payroll
Event Planning
Point of Sale
Event Planning
Marketing
EDUCATION
Calcutta University – Bachelor of Arts in Philosophy, Philosophy ( 2005 ) Bachelor of Arts in Philosophy from Calcutta University 2005 Calcutta University – Master of Arts in Mass Communication and Journalism, Mass Communication and Journalism ( 2007 )
Master of Arts in Mass Communication and Journalism from Calcutta University 2007
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