JASMIN T. TOLENTINO
Mirage Tower flat ***, Al Nhada 2
DUBAI, UAE
CONTACT NUMBER: +971*********
******************@*****.***
PROFILE
Hard working energetic and positive worker with a passion for customer service. Work with
honesty and professionalism at all times and looking forward to served genuinely and meet a
customer satisfaction, developing team work skills as well as efficiency and accuracy.
Skills
• Excellent customer service and • Computer skills.
interpersonal communication. • Cash handling.
• Verbal and written communication. • Strong product knowledge and.
understanding of customer base.
Work Experience
MAY 9 2021 – up to present
CASHIER / SALES ASSOCIATE – MAX CLOTHING COMPANY, LANDMARK GROUP DUBAI UAE
Greet and smile to all customer.
Welcoming customers, answering their questions, helping them locate items and
providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Accepting payments, ensuring all prices and quantities are accurate and a receipt to
every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific
items,
Maintain the good relations with the public and staff
NOVEMBER 19 2018 – MARCH 11 2021
CASHIER / WESTZONE FRESH SUPERMARKET, AL NHADA 2 DUBAI UAE
Greet and smile to all customer.
Welcoming customers, answering their questions, helping them locate items and
providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Accepting payments, ensuring all prices and quantities are accurate and a receipt to
every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific
items,
Maintain the good relations with the public and staff
JULY 15 2013 – DECEMBER 31 2015
SALES TEAM LEADER / INSPIRA GROUP, SUBIC BAY FREEPORT ZONE, PHILIPPINES
Greet and smile to all customer.
Include decision making, coaching, mentoring, developing the team’s skills and
managing conflict.
Report to the manager daily sales.
Assist and handle customer complains.
Monitor cleanliness inside the store.
Ensure and provide quality service for customer.
FEBRUARY 15 2012 – JULY 14 2012
PHARMACIST ASSTISTANT / K2 DRUG, OLONGAPO CITY, PHILIPPINES
• Dispenses prescription medication and other medical products to patients under the
direction of licensed pharmacist.
• Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions
for patients as directed.
Educational
Elementary: Macatal Elementary School
Aurora Isabela
2004
High School: Dona Aurora National High School
Aurora Isabela
2008
Tertiary: Isabela State University
Cauayan City Isabela
2011
Course: Certificate in Computer Programming
CERTIFICATION/ORIENTATION ATTENDED
August 27 2012, Customer Service Training Program, Manila, Philippines
March 13, 2014, Team Leader Orientation Meeting, Manila, Philippines
BRIEF PERSONAL DETAILS
Date of Birth: November 23, 1991
Birth of Place: Aurora Isabela
Age: 29
2
Religion: Catholic
Civil Status: Married
Height: 5’ 5”
Weight: 55kg
Nationality: Filipino
Language/Dialect: English, Tagalog
JASMIN T. TOLENTINO
APPLICANT
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