ANGELA
LANHAM
Louisville, KY
*************@*****.***
* After I lost my job due to Covid in Oct 2020, I returned to Pharmacy.
WORK EXPERIENCE
Customer Service Representative
Charter Communnications (Spectrum) - Louisville, KY
April 2020 to October 2020
I was part of the Internet Repair team. We are an inbound call center. I troubleshoot with the customer and assist them with
all aspects of the Internet.
• Scheduled reservations for customers
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Created customer appointments
Data entry, pharmacy tech
Chewy - Louisville, KY
March 2019 to September 2019
Customer service, inbound and out bound calls. Input prescriptions, filed scripts.
Contour
Konsei USA - Hodgenville, KY
October 2017 to March 2019
I measure parts coming off the line to make sure they are running in spec. If they arent I shut the line down have operator
make the appropriate adjustments. It's a very fast paced job that keeps me extremely busy.
Supervisor
Movie Palace - Elizabethtown, KY
April 2014 to November 2017
Ran theater on a daily basis.customer service, Inventory, scheduling, closing, bank deposits, and pickups. Injested built
and did the scheduling of the movies.
EDUCATION
High school or equivalent
High school
Jefferson County - Louisville, KY
SKILLS
• Customer Service
• Inventory
• Pharmacy
• Typing
• Data Entry
• Microsoft Word
• Word
• Billing
• Time Management
• Cash Handling
• Order Entry
• Insurance Verification
• Pharmacy Technician Experience
• Phone Etiquette
• Medical Terminology
CERTIFICATIONS AND LICENSES
Licensed Pharmacy Technician
ASSESSMENTS
Office Manager — Proficient
December 2019
Scheduling and budgeting.
Full results: Proficient
Warehouse Shift Leader — Proficient
December 2019
Supervising warehouse staff and maintaining safety and security standards.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Warehouse Associate — Proficient
January 2020
Assesses the tendencies that are important for success in warehouse roles.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in
any professional field.
ADDITIONAL INFORMATION
• I also have about 5 years experience as a receptionist at a medical practice and 15 years experience as a certified
pharmacy technician. I currently only have my pharmacy tech license. I enjoy being challenged and love fast paced work
environment.
• Below I have listed 3 professional references: *Jeff Shacklette, 502-***-****, ********@***.***. I have known Jeff for
almost 19 years, he was my pharmacy manager at Walgreens for about 8 years. *Ronnie Crim, 270-***-****,
*****@****.***. Ronnie is a Hardin County Sheriff that worked, as security, with me at Movie Palace for 4 years. *Helene
Hatfield, 270-***-****, ****************@*******.*** . I was Helene's supervisor at Movie Palace for 4 years. I trained
her as my replacement when I went to Konsei.