Active Directory Configuration Manager
Resume:
Brenda Johnson
******.**********@*****.***
SUMMARY:
Over 13 years of experience in an Information Technology environment for the US Military. Servicing and providing my expertise using military network system. I have advanced experience with Active Directory and other communications and electronic equipment. Troubleshooting, problem solving and maintaining network assets and devices, approving, and submitting SAR for account creations. Experience using Microsoft Office Suite 7 and above, Server and mobile devices. Extensive experience in Information Assurance with regards to network security policies, techniques, IAVM, RMF, assessing vulnerabilities and violations to the Network.
A dependable team player who works well with others, as well as on an individual basis. Enthusiastic, creative and willing to assume increased responsibility. Possess strong communications, problem-solving, and troubleshooting skills with the ability to adapt to changing environments.
EXPERIENCE:
Serco Inc., Naples, Italy
Electronic Technician III/ Information Systems Security Officer (ISSO)
June 2019 – September 2020
Used industry best practices in cyber security and security engineering related to vulnerability management intrusion
Assisted with development and maintained Operational Level Agreements (OLAs) and end-to-end Standard Operating Procedures (SOPs) to identify collaborative responsibilities. Also supported process interaction with other Government and contractor IT groups
Developed and maintained a detailed policy matrix mapping Federal and local policies to the required security controls as identified by national Institute of Standards and Technology (NIST) SP 800-53
Created Workflow stage for Accreditation Packages using eMASS tool. Assisted with editing18 families of security control policies for Risk Management Framework (RMF)
Conducted self-assessments of security controls, identified weaknesses and track remediation activities in Plan of Action and Milestones (POA&M)
Worked with technical teams, Validators, Packaging Submittal Officers (PSO), Security Control Accessors Liaisons (SCA) and Information System Security Engineer (ISSE) Support teams to obtain, review, and update or develop cybersecurity artifacts and documentation to ensure that current practices and controls are reflected.
Participated in security assessments and audits for assigned systems and facilitate obtaining evidence for data requests
Completed required Assessment and Authorized (A&A) activities on assigned IT systems
Supported N6 CNIC Command Navy Region Europe (CNRE), Information System Security Officer (ISSO), liaison between the customer and the account approving authority for account access and account troubleshooting. Resolved issues related to the network users pertaining to the System Authorization Access Request Navy (SAAR-N) forms, also lead with the implementation of the NEATS tokens to all Local Nationals
Primary contact for account creations, monitoring, and trainings. Reviewed and approved information for account approval for entire command, notified employees of necessary trainings to maintain accounts on the network. Advised customer when accounts were due to be updated and renewed
Trusted Agent (TA) for requesting, scheduling and issuing all NIPR Net, SIPR Net and Local National accounts, token cards and Alternate Tokens
Performed troubleshooting for end-users, made necessary installs, uninstalled end of life software, configured printers, completed STIG for printers and other devices. Performed other duties as needed.
Peraton Corporation, Naples, Italy
System Security Engineer Specialist
December 2016 – June 2019
Assured Compliance Assessment Solution (ACAS) Manager and Administrator
Prepared for Command Cyber Readiness Inspections (CCRI) of the One-Net network infrastructure in support of 10th Fleet, as an Assured Compliance Assessment Solution (ACAS) certified Administrator/Manger, to ensure security posture of the Department of Defense Information Network (DODIN)
Created, scheduled, and monitored scans, policies, repositories and checked configurations using ACAS BPG. Also, verified 90 days of completed scans and updated asset lists in preparation for DoD CCRI and Training and assist visits
Created user and administrator accounts, and monitored account use
Utilized DISA TASKORDs, OPORDs, and Best Practice Guide for basic deployment, configurations, and usage recommendations to ensure the fidelity and integrity of the data produced by the Security Center and Nessus scanners
Familiar with RMF step processes and monitoring in accordance with mitigating vulnerabilities
Monitored, remediated, and performed troubleshooting steps on all scanned devices for possible vulnerabilities and invalid scan credentials. Generated reports, policies and routinely analyzed data for potential threats and provided investigation support with queries, reports, and logs to assist in finding anomalies
Provided technical and operational support to protect systems under the responsibility of the Command against unauthorized access and inadvertent damage or modification
Briefed the weekly findings and vulnerability status to the site SME and Leadership team
Created, updated, and distributed reports, spreadsheets and presentations using Microsoft office PowerPoint and Excel
Harris IT Services Corporation, Naples, Italy
Systems Administrator II July 2016 – December 2016
Provided internal technical support for over 30,000 One-Net employees OCONUS wide and over 20,000 workstations. Provided back-up support for the LAN/WAN administrators mapping network drives to various servers and granting administrative rights to end users for installation, removal and re-installation of software applications using System Center Configuration Manager 2012 (SCCM) for Enterprise One-Net regions Naples, Italy; Souda Bay, Greece; Sigonella, Sicily; Rota, Spain, Bahrain, and Japan
Provided technical and system administration support to the One-Net environment with a focus on systems and server health. Responsibilities included coordinating issue resolutions with customers. Performed in-depth research to develop and document current standards. Provided security engineering guidance to Management Offices ensuring compliance with DoD requirements and DISA STIGS
Provided support for all Window based applications and data entry applications used by ONE NET users to include software and hardware support for 2003 servers; software support for Web, Citrix, and all financial applications; software distribution using Package Distribution Manager Application. Reported, all security incidents and technical vulnerabilities in accordance with the Information Security Program
Used various utilities to aid and assist with installs configurations and reconfigurations of workstations, configuration of drivers, network configuration, network printer, local printers, software applications, TCP/IP configurations and hardware troubleshooting
Reset user passwords and redirecting user profiles for ONE NET workstations; correct ONE NET workstation accounts for primary and resource domains; supports company, VPN, OWA client. Also, provide support for all Window based applications and data entry applications used by ONE NET users
Vectrus Corporation, Kabul, Afghanistan
Information Assurance Analyst (IA) June 2015 – June 2016
Provided key government personnel with policy coordination and interpretation support, general information security support, and assist with the development and implementation of a defensive security program that protects Information systems and documents
Ensured documentation was noted for host and devices that were regularly scanned and audited in accordance with applicable DOD policy and procedures, as well as all incidents creation was completed, documented and forwarded to RNOSC leadership
Maintained a database to track trends, unauthorized activities, and common practice procedures. All mitigations to be followed by subordinate units to rectify deficiencies identified during information assurance vulnerability compliance visits
Employed network scanning tools such as REM/Retina, SCCM/SMS, Q-TIP, ACAS and WSUS etc., to detect system and network vulnerabilities/deficiencies, as part of a proactive network security policy
Provided daily status on findings and recommendations to include follow-on written technical analysis and reports
Anti-Virus reporting 24/7, to include review of logs, open tickets, ACAS scans and HBSS recommended processes for remediation
Performed other duties and assignments as needed
Harris IT Services Corporation, Naples, Italy
Systems Administrator II June 2014 – May 2015
Provided internal technical support for over 30,000 One-Net employees OCONUS wide and over 20,000 workstations. Provided back-up support for the LAN/WAN administrators mapping network drives to various servers and granting administrative rights to end users for installation, removal and re-installation of software applications using System Center Configuration Manager 2012 (SCCM) for Enterprise One-Net regions Naples, Italy; Souda Bay, Greece; Sigonella, Sicily; Rota, Spain, Bahrain and Japan
Provided technical support to the One-Net environment with a focus on systems and server health Performed in-depth research to develop and document current standards. Provided security engineering guidance to Management Offices ensuring compliance with DoD requirements and DISA STIGS
Provided support for all Window based applications and data entry applications used by ONE NET users to include software and hardware support for 2003 servers; software support for Web, Citrix, and all financial applications; software distribution using Package Distribution Manager Application. Report, all security incidents and technical vulnerabilities in accordance with the Information Security Program
Used various utilities to aid and assist with installs configurations and reconfigurations of workstations, configuration of drivers, network configuration, network printer, local printers, software applications, TCP/IP configurations and hardware troubleshooting
Reset user passwords and redirecting user profiles for ONE NET workstations; correct ONE NET workstation accounts for primary and resource domains; supports company, VPN, OWA client. Also, provide support for all Window based applications and data entry applications used by ONE NET users
Harris IT Services Corporation, Kingdom of Bahrain
Help Desk Coordinator III February 2013 – June 2014
Provided first call resolution, servicing over 10,000 end users, over 7,000 workstations and laptops
Served as the initial point of contact for troubleshooting hardware, software, workstation, network, and peripheral problems
Advanced troubleshooting experience in Windows XP and Windows 7 operating systems
Resolved end-user software issues, hardware and other OS related issues, printers, exchange and internet related issues
Provided phone and in-person technical and operational support to information systems and network users in the areas of electronic mail, directories, passwords, account security, standard desktop applications, network hook-ups, problem logging, and corrective maintenance support
Utilized Package Distribution Management (PDM) to install software
Created classified, unclassified, and REL-A user accounts and mailboxes; move mailboxes and user’s accounts using AD
Worked closely with Field Services to ensure timely and effective resolution of the end-user’s issues
Created, updated, escalated, resolved and closed trouble tickets using Remedy 7.5, also experienced in change management issues.
Performed server checks to ensure that all servers are up and running
Trained new technicians for quality assurance purposes
ITT Systems (Exelis), Camp Taji, Iraq
Systems Administrator August 2010 – February 2013
Performed Systems Administrator work in the areas of: Active Directory domains, users, groups, computers and print queues; Remedy Ticket (7.0) requests and issues
Administered Exchange 2003, Outlook Web Access, Microsoft SMS, WSUS and DHCP
Configured and scheduled Symantec Backup Exec 12 and VERITAS Backup Exec 10.0 Backup / Restores
Maintained Systems Availability and performed regular maintenance on equipment; Proficient at hardware maintenance and troubleshooting of various Dell Server, LTO tape library, fiber switch, and SAN
Maintained virus/security requirements by the US Army, applied patches/software updates via SMS/SCCM and GFI LanGuard 9.
Provided user and Microsoft Exchange account maintenance for over 10,000 users
Managed systems running Microsoft Server 2003 and Server 2008 R2, Exchange (2003, 2007), DHCP, DNS, TCP/IP to include both virtual and physical servers
Provided network and administrative support to over 3,000 end-users
Managed and troubleshot network issues
Responded to Security Incidents (SI) wherein classified information is placed on unclassified network
Worked effectively and efficiently in a fast-paced, diverse environment, consistently producing top-quality work that meets or exceeds US Armed Forces, civilian contractors, and other DoD agency requirements
EDUCATION:
AA Degree - Mt. San Antonio College, Walnut, Calif
CERTIFICATIONS:
CompTIA - A+ June 2021
CompTIA - Network+ June 2021
CompTIA- Security + June 2021
Host Based Security Systems (HBSS) 201
ITIL v3 Foundation
Microsoft Certified Technology Specialist Server 2008
Network Infrastructure
Risk Management Framework
Server +
CASP June 2021
ACAS 5.4
ACAS 5.6
SECURITY CLEARANCE: TS SSBI Eligible, working under a Secret Clearance
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