Phone Operator Ca 2

VALERIE CHACON

*** *. *** ****** ******, CA *****

909-***-**** ***************@*****.***

OBJECTIVE

To obtain a responsible and challenging position with a progressive company as a Medical Administrative Assistant where my organizational skills and past experience will create opportunities for a long-term relationship and growth potential. SUMMARY OF CLINICAL ADMINISTRATIVE SKILLS

● Medical & Dental Terminology

● Bookkeeping

● CPT, HCPCS & ICD-9 Coding

● Transcriptions

● Appointment Scheduling

● Medisoft

● CPR Certified

● HIPAA Certified

● Medical & Dental Insurance Billing

● Dental Charting

● Filing

● Microsoft Word/ Excel/PowerPoint

● Data Entry

● Typing 35 WPM

WORK EXPERIENCE

Wong Eye Care Associates- Rialto, CA (Externship) Jan. 2013-March 2013 Medical Administrative Assistant

● Patient care, examination prep, new patient consultations, new lens consults

● Insurance verification, authorization, faxing, scanning and assisted with patient forms

● Vision filled test, refractions, air-puff test andoperated lens ominator, sorted lenses by prescription Target- San Bernardino, CA 2007-2008

Receiving stock/Customer Service

● Phone Operator

● Attended to customer needs

● Received stock and re-stocked store

● PDT experienced

Sears Portrait Studio Inland Center Mall-San Bernardino, CA 2005-2006 Photographer & Sales Representative

● Assist customers with photo bundle options & membership fees

● Place photo orders and inform customer about in-store promotions

● Appointment Scheduling

● Maintain department clean and safe for use of customers Victory Outreach Ministries-San Bernardino, CA 2001-2003 Volunteer

● Handle high volume phones and messages

● Sort, and distribute mail

● Process and fulfill requests for documentation

● Assisted in calendar Scheduling

● Faxed, copied, and knowledgeable in office equipment EDUCATION & CERTIFICATIONS

Everest College-San Bernardino CA 2/2013

● Medical Administrative Assistant Diploma

● Honor Roll Student

● Perfect Attendance

References available upon request

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