Customer service skill, interpersonal skills

MARTHA

LEBOGANG

NDHLOVU

BUSINESS MANAGEMENT STUDENT

CONTACT DETAILS

+27-61-134-**** / +27-79-940-****

*******@*****.***

linkedin.com/in/martha-ndhlovu-

7b2028170

Pretoria, Gauteng

REFERENCE

Ms Koketso Mphahlele

Economics Tutor

+27-76-228-****

******************@*****.***

PROFESSIONAL PROFILE

An individual who believes in working hard to achieve her goals. I am ambitious, self-motivated and I always pride myself in being dedicated and my ability of working well under pressure and still producing work in the most accurate manner. Moreover, I work well in a team, with impeccable time management skills, ensuring to always meet deadlines.

I have two years of experience in Hospitality and Consumer Services, which has taught me proficiency in basic administrative duties as well as computer and internet functionalities.

I am currently studying towards my BCom in Business Management and looking for opportunities which will provide career advancement, with the chance to use and contribute my skills and theoretical knowledge in a practical space. Most importantly, I am looking for an environment where I will be afforded the chance to learn outside of my comfort zone and grow professionally and as an individual. PROFESSIONAL EXPERIENCE

Waitress Oct 2016 – Jun 2019

Le Pate a Chaux Bistro and Confectioners

My duties and responsibilities included, but were not limited to the below:

• Taking customer food orders;

• Serving customers food and beverages;

• Conducting stocktaking;

• Conducting the restaurants pre-opening preparations. EDUCATIONAL BACKGROUND

• University of South Africa (UNISA)

Bachelor of Commerce Degree in Business Management (Currently in Progress)

• Chipa Thabane Comprehensive High School

National Senior Certificate (2015)

SKILLS

• Good verbal and written communication skills

• Good record keeping skills

• Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)

• Professional time management

• Work accuracy and attention to detail

• Stocktaking

• Leadership

• Team player

• Resilient and ability to work under pressure

CERTIFICATE

• Received a Certificate for completing an Introduction to Word Processors program – Microsoft Thint’iMillion (2019)

Contact this candidate