Howell B Macalinga
Pinagtung-Ulan San Jose, Batangas 4227 Philippines
Cell Number: 097********
***********@*****.***
To apply my knowledge and skills for making sure that the company reach its goals and visions.
Flexible, Hardworking and can work under pressure with less supervision.
Highlights
•Computer Literate
•High Customer service standards
•Dedicated to process improvement
•Trouble shooting Skills
•Telecommunication knowledge
Accomplishments
•Exceed corporate target for customer satisfaction for each month.
•Able to deal with difficult customer and resolving their issues.
Experience
Distirbutor Account Specialist
Mabuhay Biscuit Corporation
July 05, 2021 up to present
Monitor sales to Distributor and sales to trade
Planning implementing programs set to distributor to achieve their monthly targets
Do business review quarterly to talk about where the business is going.
Setting targets and doing paperworks and remittance as such.
Sr Salesman
Royal South Marketing Incorporation
September 2018 to July 2021
Do sales and making sure achieving the set target for each month
Saturating area for possible new accounts and mainting them.
Customer Service Representative
January 2010 - April 2017
Teletech - Lipa, Batangas
Provide accurate and appropriate information in response to customers enquiries. Address it in a timely manner and accurate fashion.
Built customer loyalty by placing follow up calls for customers who reported product issues.
Financial Adivser
Exponent Motors - Lipa City Batangas
Make sure all customer make their on time payment and if they fail make a follow up on their current situation.
Conduct a thorough credit investigation before releasing motor units to the customer.
Education
Associate - Management with computer Application - 1998-2000
LCPC - Lipa City Batangas
MNHS 1996 -1998
BanayBanay Elementary School 1997
Referrals
Mr Robin Fetalvo Instructor LCPC
Mr Eugene Recinto Team Lead Teletech Lipa
Ms Adrianne Ladac Operations Manager Asurion Calamba