Alphonzo E. Thomas 917-***-**** adokap@r.postjobfree.com Kew Gardens

Customer Coordinator Sales Associate Client Management

Highly organized professional with multiple decades of experience in leading diverse project procurement teams. Self-motivated and goal oriented to achieve company revenue targets within various industries. Comprehensive knowledge of large-scale purchasing methods, procedures, and techniques. Agile and adaptive leader with extensive background in research analysis, and database management maintenance. Excellent communicator with the proven ability to execute strategies and initiatives across broad and diverse groups.

Areas of Expertise

Procurement and Sourcing Proficient in Microsoft (Excel, PowerPoint, Word)

Client Relationship Management Inventory and Supply Management

Strategic Problem Solver Data Collection

Professional Experience

Coranet – New York, NY 2013- 2019

Procurement Manager, (January 2013 – October 2019)

Created research and analytical reports on vendor products. Navigated through large pool of suppliers to identify the most efficient and optimal for client needs. Monitored inventory levels and determined purchase needs. Led contract negotiations to ensure best prices which lead to increased revenue for the company.

Prepared point of sales and corporate calibration quarterly vendor reporting for C-Level executives.

Negotiate purchases with major vendors such as Anixter, Wise Components, and Gallant Wein to ensure lowest cost while maintaining company standards for quality products.

Led alternative research efforts to source products that delivered competitive pricing while managing and expediting purchase orders throughout the procurement lifecycle.

Camelot Communications-New York, NY 1999-2012

Customer Care Coordinator, (July 1999 – December 2012)

Managed team of customer service employees, ensuring that the group maintains compliance of all company policy and procedures. Developed and maintained key strategic initiatives to ensure positive company image while increasing company visibility among clientele.

Maintained exclusive customer portfolios and functional relationships with Broadview Networks, Con Edison, Met Life and Charles Schwab.

Created cost quotes and provided pricing memorandums for C-Level executives to forecast costs and areas for financial efficiency. Coordinated schedules of company technicians Statewide to ensure timely service to all vendors.

Nike Town-New York, NY 1996-1999

Senior Sales Representative, (October 1996 – June 1999)

Led coordinated approaches to identify niche markets for company products. Grew customer base by identifying potential clients through product education, dynamic presentations, and outreach events.

Managed contracts and lease agreements between end users.

Led training efforts to broaden company knowledge and capability on system technology.

Education & Credentials

General Studies Diploma

Herbert H. Lehman, Bronx, NY (1977)