St. Anthony Village, New Sangi Road, Barangay Pajo, Lapu-Lapu City 099*-***-**** email@example.com
A resourceful person who consistently meet and exceed the goals of the company. Proven capacity to troubleshoot issues and resolve it quickly. Maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty as part of a company.
FEBRUARY 20, 2020 - JANUARY 31, 2021
J & T EXPRESS
Responsible for delivering the parcel to designated customer per day.
Responsible for the daily remitance of all the parcel delivered to the admin before going home.
NOVEMBER 2018 - MAY 2019
CUSTOMER SERVICE REPRESENTATIVE
CONCENTRIX - IT PARK, LAHUG, CEBU CITY
Responsible for taking care of the call to our client.
2014 JULY 2018
MACHINE OPERATOR, FORKLIFT OPERATOR, DIE MOLD MAINTENANCE STAFF & MATERIAL HANDLER
MAPLE F2 - MEPZ 1, LAPU-LAPU CITY
Responsible for the affectivity of the machine assign to me as machine operator.
Assign for the delivery of the finished products as well as the raw materials to the specific warehouses of the company.
Assign also for the die mold maintenance and die mold change of the different machine.
Support the production department for the needed raw materials to produced the designated product.
FEBRUARY 2009 DECEMBER 2010
K5 BUILDER ELECTRICAL SERVICES
Assign to fix any problem regarding electrical works.
JUNE 2018 AUGUST 2018
CALL CENTER TRAINING NCII
CALL CENTER ACADEMY
Knowledge on proper approach to customer, proper grammar and skills to become a call center agent or representative.
2012 2015 (UNDERGRADUATE)
BACHELOR OF SCIENCE IN INDUSTRIAL ENGINEERING
A dual trainee in which I am working with the affiliated company of the school I am studying.
Ability on innovation of certain product or process and the ability for multifunction personnel since as an industrial engineer we are capable of different fields of works.
2007 -2009 (VOCATIONAL GRADUATE)
LAPU-LAPU CITY PUBLIC TECHNICAL VOCATIONAL TERTIARY SCHOOL STEC CAMPUS
Knowledge on electrical wiring, electrical shop, blue print reading and maintenance in connection with electrical equipments.
Basic Computer Knowledge
Microsoft Windows Application
Critical thinking ability
Friendly & People Oriented
Conflict resolution & problem solver
Emergency Response Fire Fighting Team
Student Council Officer
Call Center Agent Skyes
Call Center Agent Skyes