Trainee Manager Customer Service
Resume:
OFENTSE DINTLE SEKHU
Assistant Manager – Keystone Apparel (Timberland)
PERSONAL INFORMATION:
Name: Ofentse Dintle Sekhu
Date of Birth: 09th December 1997
ID Number: 971**********
SOUTH AFRICAN CITIZEN
Sex: Female
PROFILE
Ofentse is a disciplined team member and enthusiastic. Conversant with POS and Stock Management systems. Always eager to join the team to boost sale numbers and customer loyalty metrics. Previous retail experience includes Christmas Casual as a sales associate, restocker, packer, merchandiser and cashier. Commended on multiple occasions by store managers and customers themselves for superb customer service and effective communication skills
CONTACT
PHONE:
WEBSITE:
LinkedIn: www.linkedin.com/in/ofentse-dintle-sekhu-99b32610b
EMAIL:
**********@*****.***
HOBBIES
1.Research
2.Charity work
3.Sketching (to generate extra income)
4.Thrifting
5.Listening to music
SKILLS
1.BRAND MANAGEMENT
2.COMPUTER LITERACY
3.VISUAL MERCHANDISING
4.MARKETING
5.CREATIVE DESIGN
EDUCATION
HYDE PARK HIGH SCHOOL
2011 - 2015
NSC Matric Certificate
WORK EXPERIENCE
SALES TRAINEE, JUST TONIGHT JOSEPHINE, JAN SMUTS AVENUE (JOHANNESBURG)
12th JUNE 2016 – 12th JULY 2016
CUSTOMER SERVICE TRAINING
ACHIEVING HIRING OF DIFFERENT BOTIQUE GARMENTS
CLEANING BOTIQUE
CHRISTMAS CASUAL, COTTON ON KIDS, SANDTON CITY (JOHANNESBURG)
17th NOVEMBER 2016 – 17th JANUARY 2017
ACHIEVING SALES AND REACHING MONTHLY TARGET
EXCEPTIONAL VISUAL MERCHANDISING FEEDBACK FROM HEAD VM
PUNTUALITY AT WORK AND WORKING EXTRA HOURS WHEN REQUIRED
CHRISTMAS CASUAL SALES ASSISTANT, HAPPY SOCKS POP-UP STORE, SANDTON CITY, JOHANNESBURG
7th NOVEMBER 2017 – 8th DECEMBER 2017
VISUAL MERCHANDISING CONCEPTS
ACHIEVED AND REWARDED FOR MAKING A R40 000 SALE
EXCEPTIONAL CUSTOMER SERVICE RATED BY CUSTOMERS AND EMPLOYERS
BUYING INTERNSHIP, POLO PTY, IMPALA ROAD MARLBORO SANDTON, JOHANNESBURG
30TH MAY 2018 – 29th JUNE 2018
COMPLIMENTED ON CATALOGUE SHOOTING AND ORGANISING
LAUNCH FOR NEW RANGE – ASSISTING SENIOR BUYERS AND DESIGN INPUT WAS AKEN INTO CONSIDERATION
DEVELOPING AND MAINTAINING EFFECTIVE SUPPLIER RELATIONSHIPS THAT SUPPORT COMPANY GOALS OF HIGH SCHEDULE OF RELIABILITY, REDUCED MATERIAL LEAD TIMES, HIGH QUALITY AND FAVORABLE PRICING.
AUGUST SALE CASUAL, THE PRO SHOP, WOODMEAD, JOHANNESBURG
26TH SEPTEMBER 2018 – 7TH OCTOBER 2018
MAINTAINED LADIES AND STOCK ROOM CLEANLINESS
BROUGHT UP LADIESWEAR UP BY 15%
CREATED SIGNANGE AND MERCHANDISED EFFECTIVELY AND NEATLY TO DRAW CUSTOMERS TO THE DEPARTMENT
MOBICO HOLDINGS CLOTHING AFRICA, WYNBERG, JOHNNESBURG
18TH FEBRUARY 2019 - 7TH AUGUST 2019
GENERAL ADMINISTRATOR
SUCCESSFUL ORDERING OF STATIONARY WITH BUDGET BEING GIVEN
MEETING MINUTES AND SHARING KNOWELEDGE TO HELP THE TEAM
DESIGN INPUT ON CADS THAT PLEASED OUR HOSPITALITY INDUSTRY CLIENTS
MORGAN PILLAY CLOTHING MANUFACTURER, 2 BARNEY ROAD, BENROSE, JOHANNESBURG
8TH AUGUST 2019 – 23RD NOVEMBER 2019
TFG KEY ACCOUNT HOLDER
COORDINATING MERCHANDISE AND ENSUIRNG DUE DATES ARE MET IN-STORES AND ONLINE
ADDING FASHION KNOWELEDGE TO BETTER DESIGNS AND CORRECTING PATTERNS
SAMPLE BAG MANAGEMENT
KEYSTONE APPAREL – TIMBERLAND, MALL OF AFRICA, MIDRAND, JOHANNESBURG
11TH DECEMBER 2019– PRESENT
TRAINEE MANAGER
VISUAL MERCHANDISING.
ADMIN AND STOCK CONTROL
FLEXI AND CASUAL TRAINING
CUSTOMER SERVICE – SALE CONTRIBUTION AND REACHING TARGET THUS EARNING COMISSION
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