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Program Manager

Location:
Mumbai Suburban, Maharashtra, India
Posted:
September 06, 2021

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Resume:

ASHISHKUMAR PARMAR

Contact: +91-982*******, E-mail: adojq9@r.postjobfree.com

Program Manager:

~ Program Management ~ Project Management ~ Stakeholder Management ~ Delivery Management ~ Operations Management

~ Team Management ~ Technology Leadership ~ Client Engagement Result oriented professional having multiyear experience in program management, sales proposals, RFP and RFI responses, architecture, analysis, design, development and deployment of applications, team management & leading to accelerate business growth in various technology verticals for telecoms & IT

• Provided broad functional and technical expertise in the architecture, analysis, design, development and deployment of custom applications, as well as their ongoing enhancements and support across telecom industry.

• Hands on experience in handling pre-sales to program delivery completion of program/stakeholder management/client engagement

• Drive projects and project teams to creatively develop solutions, transform ambiguity into clear action plans, challenge assumptions, assess & mitigate risks, elevate issues, and push for timely decisions.

• Delineated processes for post-implementation project evaluation resulting in enhanced understanding of cost variances and other deviations from initial estimates to distil key themes and established feedback mechanisms in order to fuel end- to-end process improvement.

• Holds the distinction of working with major Telecom players & Enterprise Business Segments like Vodafone India, Bharti Airtel, Idea Cellular, TCS, RailTel across India.

• Drove development/improvement of the IT governance decision-making model and associated processes which created alignment of IT with the organizational goals and strategy and reduced IT risk

• Collaborated with the Stakeholders and Project Heads in providing strategic direction on technology initiatives in line with the core organizational goals and business & profit objectives of the company.

• Bought in top notch leaders aligned with collaborative leadership style, enhancing team competencies with better change control, and resource management practices.

Areas of Expertise Includes

Program Management Strategy Planning Project Management Stakeholder Management Delivery Management Risk Management Practices Team Management Solution Architecture Pre-Sales

Business Development Vendor Management Business Analysis Operations & Maintenance Product Development Requirement Gathering Change Management Quality Improvement Software Development Technical Expertise

Well versed with

• Ericsson OSS, BSS, Packet Core, IP Stack products portfolio

• Cloud platforms, VNF, Orchestration, virtualization platforms, 5G, IOT, WiFi

• Cisco GGSN (ASR 5K,5500), Nexus 7k switches, Cisco 7k routers, UCS servers, Cisco, ASA Firewalls, Cisco PCRF, DNS, WLC, access points

• NSN DX-200 platform, IPSO for flexi ISN & Firewalls

• Cisco & juniper routers, Unix-Linux, SMSC, short messaging gateway, roaming products

• Project management tools & processes

NOTABLE CONTRIBUTIONS ACROSS THE CARRER

• Lead automation in project execution and minimize timeline for the project delivery, re use it as assets in further projects

• Focused on proper planning prior to project start, re-used assets for project execution and development of automation scripts to minimize efforts

• Leveraged skills in creating SOP (Standard operation procedure), KT sessions to team & standardize O&M

• Took structured and meticulous approach in executing key assignments

First Ericsson packet core roll out in erstwhile Idea network and increased footprint to further circles and scale up more roll outs

Handled complex OSS upgrade program for pan India for 4G readiness

New products transformation projects delivery and increasing its value addition in customer’s network

Key contributor in Ericsson for pre-sales to delivery cycle management of OSS product portfolio

First time Cisco Packet Core roll out in erstwhile Vodafone and further successful deployment / expansions in other hubs

Key contributor in wining deal during few opportunities in Ericsson as well SRAOSS (Synoptic system)

Written Linux scripts to automate health monitoring/sms alert for all nodes in Idea cellular and Bharti engagements PROFESSIONAL EXPERIENCE

Ericsson India Pvt. Ltd., India as Program Director-MOAI DGS Service Line: Since Nov’14 Key Deliverables:

• Heading the functions entailing program management of digital solutions delivery, project management, P& L accountability, strategy planning, presales, vendor management, process management and external & internal stakeholders and people management

• Spearheading the successful rollout of projects including operations like defining scope, setting timelines, analysing requirements, prioritising tasks, identifying dependencies and evaluating risks & issues as per pre-set budgets.

• Collaborating with the client and multiple stakeholders to provide estimates for the execution of the projects.

• Analysing the business processes / stakeholder needs, making recommendations for solutions / improvements and translating business requirements into software using new technology or alternative uses of existing technology

• Assessing different systems, conducting GAP, feasibility & risk analysis and proposing various profitable options & new systems for the business to senior management.

• Break in PaCo program roll out, digital products deployments for VIL network, Handled complex OSS upgrades and other digital products upgrades programs

• Leading, mentoring & monitoring the performance of team members to ensure efficiency in process & delivery.

• Leading major transformation programs, driving medium/large scale projects that are complex in nature and deploying the digital products to achieve the objective

• Actively worked towards and introduced the automation in project execution and minimize timeline for the project delivery, re use it as assets in further projects

Synophic Systems Pvt. Ltd., Senior Project Manager –APAC Service Delivery: May’11-Nov’14 Key Deliverables:

• Program deliver of break in Cisco packet core business in erstwhile Vodafone, handled expansion projects

• Conceptualised the project’s plan, built, operated & transformed the phases.

• Responsible for handling project escalations and addressing the client concerns.

• Dealt with cross functional technical team, customers corporate and the circle team for the execution of Cisco project & for PaCo & WiFi projects roll out in various hub of Indian region.

• Handled with ambiguity and constantly changing customer priority

• Accountable for developing business proposal write up for new customers in technology verticals like PaCo, WiFI, IP – MPLS, etc and devising strategies for the business development to add new clients in APAC, US region.

• Actively handled commercials with multiple vendors

• Team competency development, managed team virtually IDEA Cellular, India as Manager: Feb’07-May’11

Key Deliverables:

• Directed the functions entailing handling roaming product for packet core and circuit core, micro / macro management of various roaming nodes (GLR, TR, etc.) and architecting & implementing Intra Circle Roaming for seeker/provider 3G PaCo networks in Pune Hub

• Lead to roll out Packet Core 3G networks in 5 Circles of Idea Pune Hub.

• Handled entire responsibility of NSN SGSN & GPRS packet core node’s planning/deployment & operations of Pune HUB.

• Managed the blackberry operations and planned the roll out for 5 circles.

• Lead O & M with team for various messaging platforms like NSN SMSC, SMS router, bulk messaging solution and roaming solutions of Starhome products

• Accountable for rendering technical evaluation and signing off for all new products under VAS domain.

• Managed vendor interactions for all voice and non-voice-based VAS nodes (PRBT, OBD, USSD, Voice Mail system etc.)

• Responsible for rendering solution architecting of VAS solutions and managing MNP testing & launch for various vas nodes

• Performed network troubleshooting of various VAS nodes including tracing, analysing, proposing and getting solutions executed

• Responsible for yearly CAPAX/OPEX of PaCo-VAS node, team management & resource planning for hub team Bharti Tele Ventures Ltd., India as Sr. Engineer (VAS): Aug’05-Feb’07 Key Deliverables:

• Handled O&M of various VAS nodes along with new nodes deployments in 6 states of East Airtel Hub.

• Looked after O&M functions of CMG / Converse /BTSL SMSC, Pull/push short messaging gateways, roaming handlers, caller ring back tone (CRBT), voice mail, different IVR of east circles (6 Airtel circles)

• Configured different VAS products in different platform as requested, charged CDR verification & testing for concern VAS nodes and monitored node’s utilization & upgraded as per recommended.

• Tested different roaming products & deployed them in all 6 circles in east.

• Managed up gradation/migration of VAS nodes as per recommendations.

• Reviewed with circle SPOC/CTO for ongoing engagement and upcoming products deployments PREVIOUS EXPERIENCE

Mafoi Management Consulting Pvt. Ltd., India as Engineer IN & VAS Aug’04-Aug’05 T & M Services Consulting Pvt. Ltd., India as Consultant (Assistant Programmer) Oct’03-Aug’04 Trimurti Technosoft Solution Pvt. Ltd., India as Software Engineer Jun’01-Sept’03 EDUCATION

• Bachelor of Computer Science from CCET, Saurashtra University in 2001

• Professional Certifications

PRINCE2 Practitioner

PRINCE2 Foundation

ICT Program Director (Ericsson)

PERSONAL DETAILS

Date of Birth 14th January 1980

Languages Known English, Hindi and Gujarati

Address Utopia D-102, Casa Bella Gold, Kalyan Shill Road, Dombivali East, Mumbai-421204



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