Logistics Management
Resume:
Lazurus Masemula
** *** ****** **, ********* Section, Tembisa, 1632
***************@*****.***
Entry level
PROFILE
To work in an environment which encourages me to succeed and grow professionally, so that I can utilize my skills and knowledge appropriately. In 2019 I completed my national diploma in logistics management at Tshwane University of Technology. I am described as a hardworking, assertive, tact, discreet and dynamic individual with a proven 1 year work experience as a scheduling administrator at car track. I’ve always had a great commitment in customer satisfaction and time management. I have advanced computer skills including Ms Word, Excel and outlook. PERSONAL DETAILS
Gender : Male Marital status : Single
Health status : Good Date of birth : 1998-01-03
Ethnicity : African Nationality : South African
Criminal record : none Willing to relocate : Yes
Availability : Immediately Previous salary : R5 000 pm Expected salary : R2 000 – R10 000 Socio economic status : Unemployed Proficient in : English, IsiZulu, IsiNdebele and Pedi WORK EXPERIENCE
SCHEDULING ADMINISTRATOR (Car track head office)
Feb-2020 to Mar-2021
Duties and responsibilities
Data capturing on system.
Schedule appointments for technicians by calling and receiving calls.
Route planning for technicians.
Solve technical queries from inbound and outbound calls.
Upsell products and services.
EDUCATION
TERTIARY EDUCATION
Tshwane University of Technology :
National diploma in logistics management
2017 – 2019
SECONDARY EDUCATION
Hlonipha secondary school
Grade 12
2015
ACHIEVEMENTS
Demonstrated excellent customer service skills by retaining irate and abusive clients.
Trained 4 newly hired employees.
Reduced costs by providing efficiency in scheduling and reducing average technicians driving time which resulted in less fuel costs.
Demonstrated leadership skills by motivating technicians to work overtime and which increase technicians fitting capacity from 3 to 4 fitments per day each technician.
Part of a team that achieved the record of 35 000 fitments per month from 25 000 fitments per month for 2020/2021 financial year.
SKILLS
Computer skills
Good communications skills
Problem solving skills
Decision making skills
Customer service
Time management
Good interpersonal skill
Punctuality and time keeping
Ability to take initiative
Team work skills
Ability to work well under pressure
REFERENCES
Dr Nyakala KS
Lecturer
TUT
*********@***.**.**
Tyrell Kallee
Supervisor
Car track
******.******@********.***
Mrs Sepato
Teacher
Hlonipha Sec School
DECLARATION
I Lazurus Masemula solemnly declare that all the information furnished in my resume is correct and accurate to the best of my knowledge and belief. In case any information given in this application process to be false or incorrect, I shall be responsible for the consequences.
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