ABOUT ME
I am a friendly and outgoing person who is motivated, adaptable and responsible.
I have a methodical, customer-focused approach to work and a strong drive to see things through to completion.
LIZETTE
Birchleigh, Kempton Park, 1619, South Africa
adojku@r.postjobfree.com
MULLER
INTERNAL SALES/SALES ADMINISTRATIR
DRIVING LICENSE
Driving license category
Code B
WEBSITES & SOCIAL LINKS
LinkedIn:
LinkedIn:
http://www.linkedin.com/in/lizettemuller-adminexpert
Computer literate:
Microsoft Office Suite
Pastel Partner
Syspro
WORK EXPERIENCE
BRUBIN PUMPS (A DIVISION OF TORRE INDUSTRIES)
Modderfontein
Apr 2014- Mar 2020
Internal Sales/Logistics
• Assist customers with all inbound queries. Order capturing. Costing and quoting on repairs received.
• Assist outside reps with queries, orders and follow ups.
• Placing orders on overseas suppliers, expediting orders, shipping from overseas.
• Developed an Excel spreadsheet with order details, including status of order, customer name, and shipping details which included arrival dates.
• Keep daily report up to date on quotes done the previous day with expectation of an order, for month end reporting.
• Answering main line for the division and directing calls to relevant person.
• Solving queries & complaints from customers.
• Assist with reducing debtors’ days.
• Responsible for returns and credit notes.
• Assist Commercial Manager with Admin related duties.
LETABA PUMPS (A DIVISION OF TORRE INDUSTRIES)
Steelpoort
Sep 2013- Mar 2014
Internal Sales
• Quoting, costing sheets & order processing.
• Coordinate warehouse transfers from head office for orders.
• Arrange with couriers for deliveries from head office and other suppliers.
• Responsible for reception, managing front office including the tea lady and office supplies for the branch.
• Customer care.
HYTEC GROUP
Steelpoort
Sep 2011- Aug 2014
Branch Administrator
• Assist all customers with inbound queries, utilizing 3 quote system. General mining supplies.
• Front desk management. Managed office supplies for the branch. Supervised cleaning lady.
• Developed a complete filing system utilizing Opti-plan filing system.
• Established standards and operating procedures to improve office efficiency.
• Liaising with staff, suppliers, head office and suppliers.
• Updated white board with WIP.
• Handled the couriers.
• Focus on customer care.
• Self-management and office management.
• Accomplished “Sales person of the year 2010” for Mpumalanga Region.
PUMPCO ENGINEERING
Steelpoort
Feb 2009- Feb 2011
Branch Administrator
• Assist all customers with inbound queries, utilizing 3 quote system. Tender quoting and costing.
• Management of entire office.
• Stationary/office supplies control.
• Supervised driver and tea lady.
• Customer care.
• Responsible for office supplies.
• Self-management.
CHUBB GUARDING (MODIKWA MINE)
Steelpoort
Mar 2005- Jun 2007
Operations Administrator
• Processed all on-boarding and termination documentation of guards.
• Compiled Incident reports daily.
• Updating rotating duty roster scheduling for guards.
• Weekly summary of Occurrence book for head office and safety manager of the mine.
• Completing documentation for injuries on duty of guards.
AERO GROUND SERVICES
Kempton Park
Feb 1997- Feb 1999
Administrator
•Receiving of cargo for export to Portugal and Zimbabwe.
• Generated documents for import/export of animals, repatriation of bodies, fresh ostrich meat and flowers.
• Loading pallets. Creating loading documents for flight master with weights and dimensions of pallets.
• Assist with special flights for the UN.
• Working shifts.
EDUCATION
TECHNICAL COLLEGE
Benoni
1982
High school diploma
Afrikaans
English
Accountancy
Economics
Business Economics
Communication
Office Practice
ALISON ONLINE LEARNING
Kempton Park
2020
Diploma Supply Chain Management
Online learning
SKILLS
Time management skills
Client Relations
Bilingual in Afrikaans/English
Communication
Leadership
Adaptability
Teamwork
Problem Solving
COURSES
May 2020 - Jun 2020
Introduction to ISO 9001:2015, Alison Online Learning
Jun 2020 - Jun 2020
HSE Covid 19 Workplace Implementation, NOSA