Mie C. Misal

K* Building room ***,Al Rigga Dubai.UAE

Contact No:971-**-***-****

Email add: adojir@r.postjobfree.com

To unselfishly render my sincere service as a part of my commitment to my Employers with onset mind the value of loyalty and love for my work as my guiding principles. EMPLOYMENT RECORD

Sales Associate (October 29, 2020 up to present)

Godiva (Chocolate and Café)

Duties and responsibilities:

• Smile, greet and assist customer with their inquiry.

• Introduce the promotion and high level gifting to the customer.

• Goal oriented, team player.

• Flexible with the job role.

Shop Supervisor (September 19,2015- June 30,2018)

Mastihashop (Chocolates and Coffee)

Jumeirah 1,Wasal road .Aswaaq Al Badaa.

And Lamer.

• Manage staff for day to day operation, ensuring smooth operation of the outlet.

• Coach, counsel, train, discipline and motivate employees.

• Focus on sales Targets

• Arrange and organizing the Chocolate Orders

• Handle customer questions, complaints and issues.

• Maintaining the shop ambiance for day to day business.

• Conducting weekly stock spot check.

• Attend trade shows and research new trends to identify new products and services.

• Ordering stock.

• Inventory/ stock monitring.

• Meet financial objectives by controlling wastage, unnecessary cost, analyzing Variances in stock and initiating correct actions. Restaurant supervisor (May 04, 2013 – July 31,2015) I love F café and Restaurant (I love Fashion T.V Paris franchisee Fine Dining) Emaar Down Town Boulevard, Dubai UAE

Duties and Responsibilities:

• HACCP (Person In-Charged) certified level 3.

• Person in charged petty cash holder (Sunset Mall).

• Receiving stock and filling invoice.

• Maintaining the standard quality and procedure for all drinks (coffee and mocktails) etc.

• Daily coffee machine and grinder calibration.

• Preparing staff schedules and assigning the task to do

• Able to make latte art.

• Handling guest reservation.

• Coordinating with all the staff for important updates in our store.

• Assisting kitchen staff during peak time.

• Placing order for all departments (Bar, Kitchen and Floor).

• Relaying updates and daily sales to the manager through e-mail.

• Monthly inventory. And cost control knowledge.

• Filling and organizing all the things in the store to easily tract what we need to order and for inventory purposes.

Customer Service Assistant(September 02, 2011- March 30, 2013) Media City Shatha Tower

Fresh Plus Fast Food and leisure

Duties and Responsibilities:

• Barista, making several types of coffee.

• Baker, baking pastries, croissant, puffs and etc.

• Sandwich maker, preparing different kinds of sandwiches for ambient display and made to order.

• Ordering goods and supplies for Bakery.

• Making monthly delivery reports.

• Handling minor customer complaints.

• Handling customer order in phone for delivery.

• Monitoring all equipment’s condition and cleanliness.

• Serving customer needs with 100% satisfactory service. Product Controller /Cashier/Drive thru Assembler

Jollibee Freemont Food Corporation (Philippines)

Tel Nos. 993-2565/993-2502/993-2504

April 2006-Febrauary 2010

Duties and Responsibilities:

• As a Product Controller, maintaining the wellness of the kitchen.

• Ensuring that all staff is performing well their own task.

• Giving 100% satisfactory service to the customer with politeness and cheer.

• Monitoring the freshness and standard preparation of the food to be serve with the thousands customer.

• Up selling and informing the customer about the promotion of the month.

• Think big and aim high, supporting the management to achieve the daily target.

• Team player.

EDUCATIONAL ATTAINMENT:

College Graduate

I hereby certify that the above information is true and correct to the best of my knowledge and belief. Mie C. Misal

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