Support Representative Service
Resume:
Hazel May Elico Fernando
Blk * Lot * Rosedale Residences
San Sebastian, Kawit, Cavite, Philippines
Email: **************@*****.***
OBJECTIVE
To enhance my working skills as well as to continue learning through personal development and experiences.
PROFESSIONAL EXPERIENCE
Jollibee(NLEX Marilao)
Cashier Assistant(SPES)
April 2010 - May 2010
Outbound Agent
Exigo Process Solutions
2nd Flr. Prestige Towers,
Emerald Ave. Ortigas, Pasig
December 2011- February 2012
Outbound Agent
Call Center 360
2nd Flr. Prestige Towers,
Emerald Ave. Ortigas, Pasig
March 2012- October 2012
Inbound Agent/Customer Service Representative
Call Center 360
11th Flr. Raffles Corporate Center
Emerald Ave. Ortigas, Pasig
October 2012- October 2013
Inbound Agent/Customer Service Representative
Telus International Philippines
Telus House Araneta,
Cubao, Quezon City
October 2013- July 2014
Collections Consultant
Alorica Philippines
Three Cyberpod Centris, South Tower,
Eton Centris, EDSA Corner Quezon Ave
Quezon City
September 2014-January 2017
Support Service Administration
Alorica Philippines
Three Cyberpod Centris, South Tower,
Eton Centris, EDSA Corner Quezon Ave
Quezon City
January 2017-December 2018
Quality Assurance Associate
Alorica Philippines
Three Cyberpod Centris, South Tower,
Eton Centris, EDSA Corner Quezon Ave
Quezon City
December 2018- September 2019
Chat Customer Support Representative
Blue Chameleon Tech
Bucharest, Romania
December 2019- February 2021
QUALIFICATION/SKILLS
Excellent English and Filipino Communication skills.
Can work with a team and effective under a critical circumstances.
Keen to details and quick learner.
Able to work in teams
Computer literate
Self- motivated and hardworking person
EDUCATION
COLLEGE
BS Business Administration Major in Financial Management
St. Mary's College of Meycauayan
Meycauayan City, Bulacan
June 2011- October 2011
HIGHSCHOOL
Sto Niño Academy
Bocaue, Bulacan
June 2008- March 2008
ELEMENTARY
Mother Therese C/K Learning Center
Marilao, Bulacan
June 2004-March 2004
ACHIEVEMENTS
Graduated as Valedictorian in 2004.
Awarded as one of the Most Outstanding Students
PERSONAL INFORMATION
Nationality : Filipino
Sex : Female
Age : 29
Height : 5'3”
Marital Status : Single
Father’s Name : Naphtali S. Fernando
Mother’s Name : Florina E. Fernando
I, hereby acknowledge that all the above information is truth and correct to my knowledge and consent.
Hazel May E. Fernando
Applicant
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