Roalyn Mori

Aurora, CO *****

adojbg@r.postjobfree.com

720-***-****

Work Experience

Dispatcher/International documents

United Ground Express/United Airlines- Denver, CO

November 2020 to Present

• will monitor on the weather before and airliner's departure,during it's arrival,and along routes

•Monitor the plane for any malfunction or mechanical issues.

•Assign Aircrafts to Gates

•Monitor the weather to evaluate whether conditions are safe for flying

• Perform aircraft security inspections in accordance with current safety and security procedures and regulatory requirements.

• Practice safety-conscious behaviors in all operational processes and procedures. Customer Service Representative

Pacific Textile - Dededo, GU

April 2016 to October 2019

• Handle customer inquiries and request.

• Prepare finish garments for customer pick up

• Accurately tracking incoming orders, along with special instructions.

• take good instructions, make change and process credit card payments accurately. Customer Service Representative

Wendy's - Barrigada, GU

April 2012 to September 2014

• Key responsibilities include greeting customers, submitting orders, and operating the cash register.

• demonstrate customer service, problem-solving, and basic computer skills.

• perform food preparation and drive-thru duties.

Supervisor

Kentucky Fried chicken - Dededo, GU

January 2007 to August 2010

• setting schedules, hiring and training new employees, answering telephones, and overseeing restaurant protocol.

• delegating work, taking inventory, and placing food orders.

• assist team members in working with customers as they come into the restaurant.

• train new team members and motivate them through routine interactions, as well as planned recognition efforts.

• maintain the quality of the food and products, but work to ensure team members meet the safety and cleanliness standards of both OSHA and KFC.

Education

High school diploma

John F. Kennedy High School - Tamuning, GU

September 2006 to June 2009

Skills

• Computer Skills

• Typing

• Communication Skills

• Cash Handling

• Time management

• Adaptibility

• Attention to detail

• Flexibility

• Relationship development

• Ability to adjust frame of thinking and quickly change priorities without getting flustered

• Empathy

• Organizational Skills

• Microsoft Word

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