Christopher H. Stayman
Millsboro, Delaware 386-***-**** ******@*****.***
OBJECTIVE:
To further develop my career as a multi-unit manager with a growing organization.
PROFESSIONAL EXPERIENCE:
Position: Director of Operations/District Manager DE, MD, VA
Friendly Ice Cream Franchise, 6/05-7/21
Responsibilities: Guest satisfaction, marketing, sales building, recruitment, team building, training of management staff, P&L, budgeting, planning, and vendor contracts.
Certified Food Safety Manager
Position: District Manager, Central Florida
Public Storage, 3/04-6/05
Responsibilities: Oversee retail operations; truck and storage
rentals; recruitment, scheduling and training of property teams; manage reservations/rentals; manage delinquent tenant accounts and maintenance activities; inspect and audit properties; evaluate
local competition.
Accomplishments:
Moved district rankings from #97 to #33 out of 156.
Region of the year winner, 2004.
Position: District Manager, Central Florida
Friendly Ice Cream Corporation, 1/94-1/04
Responsibilities: Recruitment, scheduling and training of
management and franchise candidates; new restaurant openings
and revitalization of existing units; assured proper return on investment; increase guest counts and sales; maintain health department standards.
Accomplishments:
#3 ranked DM, of 42, in corporate rankings in 2003.
Trained six corporate DM candidates.
Opened four new restaurants.
Increased Orlando Florida market bottom line 350% in ten years, from $600K to $2.7 million.
Won Crafters Award for Franchise Training.
Responsible for 11 restaurants.